uniform store
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FireStoreOnline in Edgewater (511 Pullman Rd UNIT C5, FL 32132)
About:
Public safety super store. Uniform apparel, boots, patches.
FireStoreOnline is located in Edgewater (Florida state) on the street of 511 Pullman Rd UNIT C5. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1386-409-8875. You can get more information from their website: https://www.firestoreonline.com/. The coordinates that you can use in navigation applications to get to find FireStoreOnline quickly are 28.992689, -80.920663. Scroll down to find out opening hours, reviews and other important information about FireStoreOnline.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store shopping
Johnathon
They allowed me to go through with a purchase, for an item that they didn’t have in stock. Then they email me a day later informing me that item wasn’t in stock & to pick an alternate item. Just to go back on their website to still see they stil have the item available for purchase. Shady business. Not to mention their customer service is basically non existent when trying to get in contact with them. If I could give them a no stars I would & this is my 1st EVER customer review on a purchase, whether that being a good OR bad purchase!!! Avoid this store at all cost!!
09.2022William
POOR POOR POOR. I would never recommend a company that you order your item, you pay the item in full and then they reach out to you and want you to pay ADDITIONAL money. ON THE VERGE OF SCAM ARTISTS
09.2022Ashley
I should have looked at the reviews first. Well I ordered a bag on April 10,2021. Herd nothing and got nothing so I tried emailing them and nothing, then I called. Spoke to someone named Jeff (both times I called) on June 10, 2021 and said it was “paused” so he re-did my order and here we are September 1 2021 and nothing still. I called for a refund and got nothing. These people are useless. Don’t waste your money if you plan on getting nothing!!
11.2021Carol
Holy cow!!! I almost put my card number in and ordered the boots I wanted so badly but I am glad that I read the reviews first....I definitely won't be spending my money on such a risky business. Scary to think that I could have ended up out that much money with nothing to show for it. That sucks!!
11.2021Bethany
Despite the recent reviews I took a chance and ordered a custom jacket for my boyfriend, and the customer service team had kept me updated on my order status when I asked and were really helpful! They explained how they are under new management, so it made me feel a lot better. Will definitely buy again!
11.2020Michael
Absolute worst experience I have had ordering online. Placed the order April 26, 2020. Received a confirmation that order had been placed...never received any correspondence about shipping/tracking. After 3 wks I contacted them thru email. On May 1, I called and asked what the status of my order was...they were unable to verify whether my order had shipped...so I told them to cancel the order...at which point I ordered the item from another company. I received the item from FirestoreOnline late yesterday May 2....more than a month after I placed the order. May 3, I received an email stating the status of the item was shipped..at this point I already recd the item yesterday..and they called to tell me that the item was delivered May 2. Worst communication, or lack of...NEVER USE THIS COMPANY...I would have given no stars...but it wouldn't let me
11.2020Kaleb
Gypsies!! Scam, Crooks, Thieves however you want to call the Kettle Black. 1 Star is a Understatement. The order never shipped and it just says waiting fulfillment. I called them multiple times and they only answered my call the first time. I talked to a guy about my order and he said he was going to have to call me back and email me because he was gonna have to get in touch with his shipping department. I asked to be put on hold because I did not believe that he was going to call me back and sure enough never called back and I think now they have my number where they will not answer. They probably paid for their five star ratings. Did anyone ever get this guys name?
11.2020Mike
NO customer service. Do not answer emails. Problems fulfilling orders. Many complaints filed with Better Business Bureau.
11.2020Chelsea
Worst company I have ever dealt with. Ordered 3 pairs of pants that I needed in three weeks. At the two week mark I emailed the company to see where they were as it was supposed to ship out in 24-48 hours and I would receive them in 3-5 business days after that which would be around a week.. Well they emailed me back saying the time it would take to ship and that they would contact shipping to see where my items were. Two weeks after I had placed my order they had not shipped! I emailed them once again and told them to cancel my order because I no longer needed the pants and to return my money. I recently called them because it has been over a month any I have not had my money returned, yet they had told me it was! I AM SO FRUSTRATED! Hope no one else has the same issues.
11.2016Travis
Never again! The worst customer service I have ever had. I ordered a radio holder on Feb 2nd. It came and as I was taking it out of the bag one of the mic holder rivets fell off. I was not happy about it and was concerned about the others. So I called and explained it and the guy said he would pass it on to the shipping dept and get back to me. After a week of it sitting on my desk, I was not going to use it so there would be no issues with exchanging it, he never got back to me and no replacement ever arrived. I called again and spoke to the same guy. He told me the same thing and shipping never got back to him but he would try again. Another week and still nothing. I called a third time and left a voicemail. Nothing again. I finally said screw it and put it into service unfixed. I find it very hard to believe that two departments in the same company can't talk with each other. Even when it's about a unhappy customer. I plan on passing this experience on to the other 180 people in my dept. If I would of had a good experience with your company I would have passed that on to them but that didn't happen.
11.2016