moving and storage service
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EZ Cubes portable storage & moving in Hollywood (3035 N Andrews Ave Ext, FL 33064)
About:
SMARTBOX provides a simple and convenient portable storage solution delivered right to your door! Whether you are storing for a few months, moving from coast to coast or across the city, SMARTBOX has you covered every step of the way with our affordable and flexible portable storage units.
EZ Cubes portable storage & moving is located in Hollywood (Florida state) on the street of 3035 N Andrews Ave Ext. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1954-633-5483. You can get more information from their website: http://www.smartboxmovingandstorage.com/find-a-location/ft-lauderdale. The coordinates that you can use in navigation applications to get to find EZ Cubes portable storage & moving quickly are 26.268716, -80.140271. Scroll down to find out opening hours, reviews and other important information about EZ Cubes portable storage & moving.
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- Wheelchair-accessible entrance
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Heather
3 DAYS LATE ON DELIVERY, HAD TO RESCHEDULE THE MOVERS, BARELY GOT OUT OF MY HOUSE ON TIME BEFORE HANDING OVER THE KEYS TO THE NEW HOMEOWNERS. MADE MY MOVE A NIGHTMARE!! I CALLED AND THEY SAY TO EMAIL MANAGEMENT. I HAVE EMAILED THEM 3X WITH NO RESPONSE. HORRIBLE CUSTOMER SERVICE AND NOT RELIABLE TO GET DELIVERED ON TIME.
11.2022S.
Saintiago was dope and the food is awesome
07.2022David
Smartbox was recommended by my daughters college as an easy way to pack up your dorm for the summer without having to drive your belongings to a remote storage facility. It sounded like a good idea so I decided to do it. The box was supposed to be delivered on April 30th and I was supposed to receive a phone call before it was shipped. Neither of those things happened, and what made it worse is that I couldn't get anyone on the phone for a couple of days. I stumbled across the name of someone who works for the company and I decided to reach out directly. I explained what had happened and how much it was stressing my daughter out, and the person offered to try and make it right on the spot. He said that he would call my daughter directly once he had it figured out, and that's exactly what he did. He called my daughter to inform her the box was delivered to her school, and then he followed up with me via text. I have worked as a retail manager for over 25 years, and I understand things don't always go the way you'd like them to. All that matters to me is that someone takes control of the situation, follows through on their promises, and genuinely works hard to solve the issue. That is exactly what happened in my case and I have John to thank for it! Nicely done Smartbox.
05.2022Benyamin
PLEASE HEED MY WARNING! You absolutely can not get in touch with this company. I hired them to store two units for me. I accidentally left my passport in one of the units and had to stress myself by calling and emailing them to try to contact someone. NOBODY answers the phones. Their online chat does not work. Ive sent tens of emails to every contact I could find online and no one replies. I ended up waiting three months to hear back from anyone. Mind you- all this to simply set up an appointment to access my units which I am entitled to as part of our contract. (I can not imagine them being responsible for transport). I recently changed my credit card and emailed/called them for three weeks to update it. SAME EXACT STORY. No answer/reply for weeks! I later received an email that they will be "charging me a fee since I didn't update my information".... I would have preferred to hire a company that charges double what they are charging to just have the most basic amount of customer service. PLEASE look up on facebook "Bring Down Smartbox LLC!". It is a facebook group filled with people in a similar or worse situation as me. Imagine moving and hiring a company like this to transport your life... You will regret it.
04.2022J
Has to be one of the worst experiences I’ve ever had! Their staff is incompetent. And I’m being kind with that! Messed up on the delivery of the pod to begin with then missed not one but two pick up appointments and then missed not one not two but three re-delivery appointments and I had to threaten to chop up their pod with a chainsaw and throw it in my dumpster to finally get them to come out and pick it up for them only to tell me they wanted to charge me another fee after they had missed three pick ups and then decided to show up on their own on a Saturday when I live in a gated community and they do not allow those type of vehicles in. I would strongly urge anyone considering this company to go anywhere else no matter the cost.
02.2022Andreas
Drop off and pick up of the box in NJ was as per schedule (although one of the boxes was not in great shape and I had to use screws to close the door). But then the problem really started. Smartbox does not pick up phones or call back (neither the corporate nor the pompano, FL number). Apparently they are short staffed and the manager is always in training. They also do not respond to emails. When I finally received a call back the agent informed me that the box was en route would arrive 3 days after my contractual delivery date, but not at my address only in a depot two hours away. So delivery would be further delayed. So far I still do not know when they intend to deliver - and of course they do not answer phones. In my case this is further complicated since I have booked flights to the destination to take care of the delivery and I have to rebook but do not know for which dates. Hello, anybody there? Do not use!
11.2021Andrea
This is the worst company I've ever worked with. They deliver three boxes, one of them had a leak and I called, emailed, left messages, waited on the phone for someone to answer the call over 56 minutes, also asked for the system to keep me in line and call me back and nothing. I never heard back from them. Three weeks still nothing has been done, the leaking box is here with no use because they never replaced it or anything. Now i need to extend the lease on the two other boxes and I cant get in contact with them. This is a total waste of time and effort. Big mistake leasing the boxes from this company
11.2021Gary
Moving in South Florida can be challenging for a variety of reasons, ...scammers, no show contracted help and movers who hold valuables hostage for additional money etc Smart Box cut through all that by doing everything promised for the fee quoted. Calls were made to confirm delivery and pick up and a direct number for the local office was given. Ask for that direct number to make life easier in the event you have to call.
11.2019Penny
From ordering to pickup, it was easy and pleasant. Real people answered the phone; they were knowledgeable, efficient, professional. The box itself was a plywood box with a water resistant cover, nothing fancy, but it did the trick. I highly recommend.
11.2018mark
I have been with Smartbox for over 15 years. I am very pleased with this company and highly recommend this location.
11.2018