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Chase Bank in Waukegan (3950 Fountain Square Pl, IL 60085)
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Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Chase Bank is located in Waukegan (Illinois state) on the street of 3950 Fountain Square Pl. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1847-688-0602. You can get more information from their website: https://locator.chase.com/il/waukegan/3950-fountain-square-plaza?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0Mjc4MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 42.344720, -87.900521. Scroll down to find out opening hours, reviews and other important information about Chase Bank.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Yessica
This is the closest branch to my home but it is very unprofessional I have been in this branch about 6 times and they never have a banker or someone to assist in urgent matters if they are not making comission of you they wont assist you and have you wait there for an hour.
09.2022Nicholas
My scheduled meeting with Manfred was great! He was very helpful in the process of setting up my business banking account and assessing what decisions I'll need to be aware of in the near future and longterm for my business to grow at a healthy rate We were able to open accounts and order my cards with ease over good conversation Bonus points for the fact that he got excited about my business with me and and hyped me up! Thank you Manfred!
08.2022AXIS
Not one star, if I had a choice. Bad customer service. It varies depending on who is taking care of you any given day. As a business owner; this is why I visit a Chicago local for faster, more efficient, reliable service.
12.2021Cora
Worst customer service. Went in too start a new account, teller was walking around to every banker until she disappeared. One banker came up and stated how they were all busy. Spoke to the manager who told me there was appointment needed, which could have been said since the beginning. All the bankers were just standing around, so much for them being too busy. Pointed it out to the manager, he looked as annoyed as I was. Very unprofessional!
12.2021Tommy
So, this is the second time I came to this location to get cash at an easy convenience by use of the drive-thru, and they would have ATMs open but the inability to disperse cash. Maybe a system of lights that let the driver know upon pulling up that the ATM is deposit only.
12.2021Oscar
The few times I've been here I've had a decent experience. Granted I do most of my business with Chase through the app, the times I do visit the branch have all been quick and I'm met with friendly greetings. They have ATM's in the lobby to replace some of the tellers, but I can see why people would get frustrated if they would rather speak to a teller for their business and they then realize that Chase only have 1 teller on staff with a line full of people. I've also seen that they don't have enough associates working on weekends, they only had maybe 1 or 2 on staff while the waiting area is packed with people. Overall, the place is decent to do business.
12.2019Matthew
Terrible customer service. Avoid this branch at all costs! As a business customer who made an appointment days in advance for 1pm, I do NOT expect to be told I missed my 11am appointment and am now at the back of the line. If your workers can't even write down a calendar date accurately, why would I want them handling my business' money? And when a branch employee makes a mistake calling the customer a liar is NOT the correct response.
12.2018Maricela
First they get rid of the drive through tellers, then they replace the tellers inside with more ATM machines......today there were 2 empty ATM machines and like 10 people in line for 1 teller. They had a young girl up front trying to keep people entertained in conversation so no one would get too upset. Then after waiting forever I was told I couldn't deposit coins unless I had them in rolls because they don't have a coin counting machine. BS. This is the closest branch to me and it's still too far away. I'll be stopping in one more time to close out all my accounts.
12.2016Venkatesh
The worst banking service I've ever had. I opened Checking and Savings account and submitted all documents. Chase closed the accounts few weeks without giving any intimation. The Bank Associate simply said they can't do anything as it's "Closed". Instead he suggested to open New Account. Now I have to update the Bank account details everywhere. Sigh. The Customer care rep + Manager simply raised a complaint just for their "Quality Purpose". There is no proper response to the Customer. Beware, It can happen to any customer. Check your accounts often and Make sure it is "SAFE". All the Best!
12.2015C
Worst Chase bank branch, I have ever been to. I have banked with Chase in several different states and locations across major cities over last 7 years. Among all my experiences Chase Bank at 3950 Fountain Square Pl, Waukegan IL 60085 was the worst. During all visits (about 6), each time I felt staff was rude to me as I didn't communicate with them in Spanish. Also while waiting, I noticed that they admired Hispanic, Caucasian and African American customers over Asians. I was not even greeted couple times. I don't want to sound racially biased but ethnic make up of their general staff greatly influences their negative behavior to customer. They should understand that they are running this branch in US. If you are Asian, drive few more miles and bank with other Chase branch. You will get a much better banking experience. Definitely they won't offer you a massage or a cocktail but they will treat you with dignity and respect that you deserve. I am not guaranteeing any VIP
12.2013