TBK bank doesn't care about the individual person at all. I have had many problems with them. The most recent is the final straw.
I get paid monthly, I went to deposited my check and they are requiring a 10 day hold on funds. my employers checks are ALWAYS been good and always clear, so this isn't' a suspicious check. I asked them to call my employers bank and verify funds which they have in the past. They REFUSED! they claimed that some banks wont do that, but i know for a FACT my employers bank will. They claim its because i'm and over drafter, so wouldn't it make more sense for them to process the check faster?
I went into the bank to see if after 48 hours they could remove the hold or at least give me some of my money. but no, I can't close the account either. I said 10 days was excessive, the bank manager proceeded to ARGUE with me that its SEVEN days not ten. Its seven business days 10 actual days, I guess TBK doesn't think i people use money on weekends....
So i asked her how am i suppose to feed my kids and get gas and basically live because I NEED that money that's legit my whole months paycheck. she said, "not my problem"
I will be closing my account as soon as possible and i would recommend you do the same. ~Tacita
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