Hands down the worst banking experience of my life.
I applied for a business account. I was asked what my business activity would be and disclosed that the account was cryptocurrency related (and it's in the name of my LLC). I explained what i did and they called and verified that this was fine and opened my account. One week later I wake up to find out my account is zero'ed out. It simply says "debit" of the total amount of my account. I panickely call and get no answers. I call back several times and they finally are able to tell me they have closed the account but they can't tell me anything else. I go to the bank to get the balance of my account and they tell me i have to wait for a cashier's check to be mailed to me. It arrives 2 days later. Never given an explanation before during or after as to why my account was suddenly closed other than "it's because of cryptocurrency" which is in the name and was previously disclosed.
My negative review doesn't deal with interactions at the local branch, but with how this corporation interacts with their local branch and communicate with their customers .
Most unprofessional bank I've ever dealt with. Stay away at all cost. ~Tony
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