Coffee is inconsistent here.. Even when you order the same thing each time. Please train your staff to make choices the same. This was bitter as hell because the person put the creamer in the cup before putting the coffee in it.... Yes, that makes it bitter because the shots coming out of the machine hit the cold cream and become bitter. Make the coffee first, add the water, then cream LAST.. very basic when making an Americano. It seems every time I order, there are also varying amounts of cream.. and the temp is is VERY different as well. Just a consistent coffee is all I ask for. Also, the register person used the wrong points even though I clarified with her twice before she charged me. Just annoying because you think the absolute basics of making a coffee and charging for it would be pretty easy.. Americano with cream... Yeah, that isn't exotic at all to have this much inconsistency.. ~ma

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