Dropped off my daughter's little sewing machine, was told there would be a couple week wait, then never heard from him again. No answer to.phone calls nor ability to leave message. Bought my daughter another machine. Yes, it was a cheap.little thing, but it was hers and getting it fixed if possible was important enough for us to bring it to this establishment where obviously our business wasn't wanted. Never even.got a call saying a word and never saw the machine again. ~Janie