When I first started going to Tri County I absolutely loved them, I still do during office hours.
I called for an emergency vet visit after my dog was ran over last weekend and I was told the doctor lived 20 minutes away. I knew my dog didn’t have 20 minutes and he died in the parking lot, doctor never arrived. The next day I called inquiring cremation service, I was told they wouldn’t do business with me due to the couple hundred dollars I had in collections with them although I had the full payment for cremation.
To an extent I can understand the business rule on collections, but I found it a bit upsetting that they refused any cremation service for my pup although we waited and waited for the vet the previous evening and no one arrived.
All in all, I think Dr Megan when available is an amazing doctor and I’m sure has touched the lives of many animals and families, I just don’t understand why an emergency call would be to someone living 20 minutes away… ~Morgan
veterinarian