New to City of Amesbury & already refuse to deal with this PO branch ever again. Had 2 poor experiences within 1 1/2 yrs; 1st with package mailed to TN & 2nd incident earlier this yr totally due to postal worker error. On Feb 8 mailed large envelope ($9.00 ground fee) to Peabody for special occasion. Recipient did not receive by intended date. Tracking indicated envelope went to Cincinnati, OH instead on Valentine's Day (was supposed to be delivered to addressee by Feb 14). Eventually envelope fwd'd to Pittsburgh, PA day after, then onto Springfield, MA day after that with arrival to its destination in Peabody Feb 18, 2022. 10 days roaming around the country after mailing out from Amesbury. I returned to Amesbury PO looking for explanation hoping they would gladly offer refund since it was obviously postal worker's error putting into wrong cart; but they refused, stating I did not insure my envelope or send it Priority. Never have I paid extra $ to insure anything because nothing I send out is of much value, nor do I buy into Priority Mail because I mail within plenty of time. Never had this problem before anywhere, after 60 yrs using post offices in Reading & Woburn and traveling cross country mailing packages to grandchildren. ~Helen
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