We had been customers for years, like 10-15 years and always thought we were getting a good interest rate until I started reviewing our account in 2019. After reviewing what we were getting (.01-.02%), compared to what we were supposed to be getting (.02-.12%), we were really upset. After the 2019 event and being able to get in and close our account a couple of months ago and I can't be happier to finally earn an interest rate higher than .12% on our money. Friendly tellers for sure but the hours don't work for those of us who work full-time and they don't pay anything on their accounts. I'd give them a 2.5 but that's not an option. ~D
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