I've had issues with this business every time I've needed service, but the latest interaction has prompted this review. I bought a new MF tractor from them in 2014. After the four-wheel and transmission failed, they scheduled me for a service appointment in November of 2021. My tractor sat with them for 2 ½ months before they began working on it… In total they had my tractor for THREE MONTHS. I have a working farm and this equipment is how I make my living.
Despite numerous check-ins on my end, I was left in the dark and given excuses. When I went in to make my final payment I confronted the owner and shared my frustrations with the above experience. I was met with zero understanding, disrespect, and no apology and was told that his commercial clients took priority over me.
I just wanted to share what to expect when you give this company your business. There are much better options in the area where they will appreciate your business and treat you with professionalism. ~Craig
tractor dealer