Two years ago we had to make an amended tax return because our taxes were sent in without consent. What had happened was we went for an estimate but in the end said we would wait.. Never signed anything. Fast forward when we went in again to officially file, our taxes were sent in already and with no signatures.. We received our taxes 7 months later. Tax busters still took their cut even though it was their fault. We let it slide because it was a long process that we were over already. Anyways, last year we went in again because my husband had trusted Deanne even though i pleaded with him to go somewhere else.. We thought everything went well till we found out we were being technically investigated because our W2s did not match what she put on the computer. IRS had to contact out employers to confirm what we had made. Taxes were given to us 6 months later & was less what we were told & tax busters took their cut again. The only reason why im saying something now is because i wanted to file somewhere else (H&R) and see if it was just us or tax busters. Found out today it was processed and approved! Tax busters as a whole is not bad. I do not know the other locations personally but the one on Remcon is a waste of money!!
*EDIT 3/19/22**
I barley noticed the comment that’s under mine. Pam is my nickname. They knew exactly who I was when I made this comment. We filed under my husband. We went for a quote to see more or less how much it would be. We did not sign anything nor did them but our papers were sent anyways. Tax busters don’t act like we didn’t wait a almost a year for our taxes because we had to do an amended tax return. Then the next year got investigated because YOU entered our w2 wrong. On top of everything these people NEVER answer. You run into any problems AFTER tax season don’t bother calling for reassurance bc they will not be there for you. Tax busters you did me, Amanda and my husband Jonathan wrong stop lying. ~Pam
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