We opened a savings account at this branch and had a horrible experience. For background, we have had a mortgage with WF with 100% on time payments and early payoff. We were required to make an appointment a week out to sit down in the office and open a simple savings account. The process took most of an hour to do what was mostly completed online. We made a significant deposit to open the account and were told the funds would be available in 48 hours. Over a week later the funds were still not available. We opened the account to pay rent on a beach house where the landlord required Zelle payments, and WF has the highest Zelle limits. As the deadline for rent payment loomed, the money finally showed up in our account on the last day possible. I went down to the branch to speak with a manager and met with Juliann. She pulled the deposit receipt which showed that our deposit would take up to 48 hours for availability. She then couldn't explain the delay and called WF customer service while I waited. After a long wait, she blamed the delay on funds not being available from my bank. My other bank showed the transaction cleared one day (24hrs) after the deposit. We also got an letter from WF stating that our deposit had suspicious signature and was held. We showed multiple IDs and made the deposit in person with cash and a check. Two different stories trying to blame others. When I was in the bank another customer came in and also had a story of shady practices with this branch and WF. WF has been sanctioned for shady practices for years and seems to be still up to their game. Holding deposits is a great way of increasing their revenue. Stay away from this branch at West Linn if you can help it. There are lots of great financial institutions available. Juliann advised that a district manager would reach out about my concerns. No one did. ~Mark

bank atm

atm

I just met the most rad, kickass, amazing woman working at this location! Her name is Sarah, and she absolutely LOVES her job and is a TOTAL ROCKSTAR!!! Literally the best experience I've EVER had at ANY 7-Eleven! She is super kind, was able to work two registers while there was a constant line of 3-6 people while also grabbing warm food out of the case for folks & most importantly- maintaining hand sanitation while doing it. She either owns this place, or deserves a raise! Thanks for making everyone's day! 😀 Two👍👍 up and five ⭐⭐⭐⭐⭐ ~Don

convenience store

Pulled up to get gas, 3 young attendants working. Sat and waited a while, husband kept saying "are we going to get gas?", still ignored. After several cars pulled up after us and received service, I yelled out the window "hey are we going to get gas or are you just going to help them?" Attendant ran over, never apologized, helped us, still no apology. Rude and disrespectful. This happened twice today, my car and my husband's car. This doesn’t ever deserve 1 star! ~Jennifer

gas station atm convenience store diesel fuel supplier fuel pump

Best place to go the employees are amazing an have great attitudes also they all seem to love their jobs! Hands down best place to go for snacks an gas an I will say one of the cleanest gas station bathrooms I have ever been too js! ~Breaonna

gas station convenience store