Believe the one star reviews about the horrible customer service - this branch earns them. I wanted to like it because I had an account and a mortgage with BB&T a few years back in another state, but this banking experience is nothing like the BB&T I banked with before. It's 2 big banks merging into one called Truist, so I plan to avoid that bank too. I'm just glad I found out before I moved any more accounts to this bank. It's a hassle to change, but it will be worth it. Do yourself a favor and choose a different bank. ~MBT2014
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