My husband and I were leaving Lago Vista and placed an order for a medium pizza, to be picked up at the store in Jonestown. We arrived and there was a huge storm with hail. We pulled to the window and according to the mobile tracker the pizza was being prepared. The young man at the window let us know and told us to just wait. This wasn’t a big deal because we knew we were early. While sitting there we watched a lady get in her car to make a delivery. We both commented that it was terrible that she was getting out in the storm. We were still sitting there when she got back from her delivery and that’s when things went from chill to bad in a matter of seconds. She approached us very hostile and asked the name on the order. She then told us that the order was just put in the oven and that it would be another 25 min. We were very puzzled since the young man had already come to the window 10 min prior to tell us the same thing. She then insisted that we move because we couldn’t just sit there. At this point we had already been waiting 35 min. We obliged and drove around the parking lot… at 40 min we drove back to the window and she told us that she couldn’t find our order. At this point we had already began to place another order to be delivered from our usual store. We eventually got our medium pizza an hour later. This one individual made our chill experience one filled with hostility. She truly made us feel like we inconvenienced her with our order. ~Francine
pizza delivery service
meal delivery
meal takeaway
pizza restaurant
pizzatakeaway