Standing at customer service desk for 15 mins and donโt get acknowledgment. Came 45 miles for a return to be told systems are down and they canโt do anything. He shrugged his shoulders and walked away. Asked if he was a manager and he said no. I said well can I get one? He walked away and never acknowledged my question. Not a great customer service place. ~Craig
I had a simple problem with my washing machine and K&B took the time to walk me through how to fix it even though they could have charged me to have a technician come out and fix it themselves! Thank you for the help! ~Alicia