Sam's Shoe Service in Southfield (Tel-12 Mall, 28678 Telegraph Rd, MI 48034)
About:
We are a 3 generation shoe repair & Shoe Store established in 1972 we are proud to serve our community, we do any type of repair and I mean any. The shoe store that I’ve expanded to has grown with an expansion to double our size we Carry Brands like Mezlan, Johnston & Murphy, Rockport, Impronta and more. Sam’s carries all accessories to a suit from Hats, Ties to Cuff Links to Bow Ties and more, Always remember the best Shoe Repair in Town!
Sam's Shoe Service is located in Southfield (Michigan state) on the street of Tel-12 Mall, 28678 Telegraph Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1248-355-2467. You can get more information from their website: http://www.samsshoeservice.com/. The coordinates that you can use in navigation applications to get to find Sam's Shoe Service quickly are 42.499065, -83.284304. Scroll down to find out opening hours, reviews and other important information about Sam's Shoe Service.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Cynthia
My former shoe service professional retired. I was referred to Sam’s by a jewelry representative. They cleaned and restored two sets of boots, 1 suede, 1 leather. They look brand new again! The consultant explained what needed to be done and why. Pricing just right for quality received. “I’m as happy as a rat in cheese factory.”Thank you Sam’s!
11.2022Thomas
It was horrible. I gave them 2 pairs of retro Jordans #4and #12. The Jordan #4 just needs cleaning the guy talk me into dying the shose the same color to brighten them up. So I agree to it. He dye the shoe but not the grip and around the air bubble. Never gave me back my shoe strings. The Jordan #12 grip was coming loose on the side. I asked the guy to repair it. When I got my shose back it had a lot of dryed up access glue on the sides and bottom I could see gaps between the shose and grip. The shose was completely ruined. I was told they can not do anything for me.
05.2022John
Was quoted $110.00 to repair the soles of a pair of old work boots. Had the heels replaced on another pair of boots a couple of months ago....at $30.00. I think the estimate says that they didn't want to do the job.....obviously!
05.2022David
Me and Sam remarried for business after a 2 year divorce. I can't deny the impeccable styles of shoes provided by this business. I truly missed my time away from doing business with them. Mike your the best in choosing the unique styles for your African American customers!!! One Luv Bro..
04.2022Mercades
Very polite . I added clear rubber/plastic piece to the sole of my shoes. Came out perfect. Prices are amazing. Professional
12.2021Inika
I purchased a pair of Chloe rain boots and was instantly in love. I was so anxious to wear them, but after 1 day in them i realized this purchase may not have been a good move. There is no flexibility around the leg and rubber seems like it would stretch…..nope. Essentially $850 down the drain. BUT!!!! Sam’s saved the day…..I was extremely hesitant, but when I picked them up I was thrilled. An elastic gusset was added and you’d never know they boot wasn’t made that way. Thank you so much!!
12.2021Gospel
Imagine paying $240 for 6 pair of sandals to be cleaned. Then imagine going to pick them up and ALL THE SOLES ARE DIRTY. You question this and are told the $60 per pair didn’t include the soles! And it’s an ADDITIONAL $20 per pair!!!!!!!!! RIDICULOUS! Oh and I was a very longtime customer! I knew they were a little overpriced, but I liked them. I actually was going to pay the extra $20 per pair until they told me I had to pay upfront the total amount. I told him, I didn’t bring money since I didn’t anticipate having to pay the extra amount for clean soles 😂🤬. He told me I’d just have to come back when I had the money! I was so angry. First you’re overcharging me! Then you tell me to come back when it’s you that caused the inconvenience?!!!!!!!! I have been going here for over 10 years!!!!!!!!! Who only cleans the top of a sandal for $60????!!!! Why didn’t you tell me when I paid the original $240 that it didn’t include cleaning the soles???????????? Now these were Balenciaga rubber sport sandals NOT leather! So no specialty treatments were needed! It was a simple gym shoe type sole that I could have cleaned with a nail brush in less than five minutes! That’s what I get for being lazy 😂 I usually deal with Sam. I wish he would’ve been there. Unfortunately, I will never go back.
11.2021Ric
I have a beautiful pair of Mezlan shoes that a local shop nearly destroyed by replacing the original soles with the wrong style. Sam's fixed the problem AND repaired the shoes to a nearly new state. Simply amazing!
11.2021Edna
My son had shoes died there, and the so called owner Sam, was so unprofessional and he even talked about the quality of his shoes before he took them. When we went to pick them up they forgot to even service them and were told to come back in a couple of days. On top of that they did a lousy job. Sam is very unprofessional and shouldn't work with public. I think the shoe game has passed him up. He's very arrogant and just not a nice guy. He shouldn't work with the public, all he's doing is running his customers away. Sam, your not in the shoe repair business to talk down to your customers. You should let you son handle the customers and you stay in the back.if you want to be disappointed go see this clown I'm sure he won't let you down. You'll never get our business again ,I don't care if your the only shoe repair in town. I'll go to another city before I deal with you again. Not a good place to go and their work is offal.
11.2021Serene
It's clear the owner Sam and his helper at the register overpromise and then have an unprofessional attitude when they don't deliver on their promise. I deposited money to show I was vested in my shoes coming back to me with the cleaning of sole. They did not deliver and was rudely told to just send my shoes to a cobbler that could do what they said they could do with the cleaning and re-soiling of shoe. Please do not Patron at this establishment. Pay the extra money and work with businesses that don't just take your money and deliver poor quality.
11.2021