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AAA Hudson Valley in Troy (514 Congress St, NY 12180)
About:
AAA Hudson Valley is located in Troy (New York state) on the street of 514 Congress St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15184261000. You can get more information from their website: http://www.aaa.com/. The coordinates that you can use in navigation applications to get to find AAA Hudson Valley quickly are 42.721936, -73.678830. Scroll down to find out opening hours, reviews and other important information about AAA Hudson Valley.
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Accessibility
- Wheelchair-accessible entrance
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Lillian
Moved from Troy to New area. Was being billed by both. Went to office and handled immediately without feeling like was trapped in middle of both. Awesome customer service.
08.2022Lisa
I had a travel store question. They are always very helpful.
01.2022Adam
It took an hour just for them to call me back to tell me it's going to take another 3 4 hours and I'm waiting on my father that is 80 years old
12.2021Walter
Excellent service. Locked my keys in the car. They showed up with a half hour, open the car , got my keys and I was gone. Thank you.
08.2021tjguze
Very good experience.. great help.. Good too be a member
08.2021Cheryl
Excellent service and quick help when my car died on the way to my fathers wedding. I think the guy that came is Mike. Very good and nice.
08.2020Jeffrey
I visited AAA and when I arrived the women at the front desk was so friendly and helpful. Every question I had asked was answered in such professionalism as well as a warm smile.
08.2020Alec
I went here for an international license and found the process really nice and easy, I will definitely be back before my next trip!
08.2020Christopher
A great store that has all of your travel needs! The staff is very friendly and knowledgeable.
08.2019Melissa
Not an emergency - managed to gimp the car to work and called from there but it was not derivable to a shop. Called at 4:30 and were told it would be 1.5-2 hours before someone would get to us. Fine I also let them know there would be 2 passengers since my husband and I work close enough to carpool. At the 1 hour mark got a follow-up call just letting us know someone would be there in 30-45 minutes a driver had been assigned the call. Another hour and a half from that call passes before I call AAA back and ask what's the hold up. I was told the original truck was "reassigned" and a new ETA would be sent to me shortly. I get a text saying new truck will be with my by 7:20. It finally shows up at 7:35. The driver is nice - no complaints there - but the cab is not suited for 2 adult passengers. It's a tight fit at best. Needless to say I am frustrated and not at all satisfied with the level of customer service that we pay good money to have. The lack of communication was unacceptable especially when they offer text alerts for convenience.
08.2018