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Wells Fargo Bank in Hoover (1600 Montgomery Hwy, AL 35216)
About:
Wells Fargo Bank is located in Hoover (Alabama state) on the street of 1600 Montgomery Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12053541020. You can get more information from their website: https://www.wellsfargo.com/locator/bank/1600__MONTGOMERY__HWY_HOOVER_AL_35216/?utm_campaign=Local_Listings&utm_source=Google&group=Community_Bank&loc=AC34847. The coordinates that you can use in navigation applications to get to find Wells Fargo Bank quickly are 33.400474, -86.806610. Scroll down to find out opening hours, reviews and other important information about Wells Fargo Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Rachael
Made an appt for 1:30, took my lunch to go. Upon arrival I was told the banker Kameron was out to lunch & I could wait. I waited until 1:45 with a no SHOW!! Waisted my time & my lunch for nothing & no one there cared at all.
07.2022Herman
I stopped by there to open an account. The teller was super helpful and she told me to take a seat until someone could help me. Different people ,which I assume were bankers, kept asking if they could help me. I told them I was there to open account and then they would tell me to take a seat. I'm already waiting do I need to double wait. After waiting 15 minutes to talk to the teller and another 15 minutes not seeing anybody I decided to leave. I'm still going to open account but not at this branch. Not a good first impression
02.2022Stan
Absolutely the worst customer service I believe I have ever experienced has been at this location. The drive thru teller is incapable of dealing with customers. Why is this location still open? Highly recommend doing business anywhere else for your own sanity!
01.2022Debbie
I had fraudulent charges on my card and had questions beyond the customer service line, so I went in for help. Riaz Ahmed was the most helpful person I have encountered in almost any line of work. He helped me with technology and not once talked down to me. He has an exuberant and kind personality. This is how to be treated in the service industry.
08.2021Marshayla
Not complaining at all, but I always get Nicholas for some reason lol. He is very kind, respectful, patient, helpful, and professional. He is always in such a great mood and I love that. Thank you so much for all the help!
08.2021Haley
I never leave reviews but after reading many of the negative reviews I feel like they are very unfair. I bank with Wells Fargo and go into this location very often. Not only do they great EVERY person that walks through the door with a smile, but they also help with whatever you need very efficiently. I have never dealt with anyone negative at this location or had a bad experience. I am very ready for them to open the lobby back up but with the current COVID situation I understand. The drive thru lines have been CRAZY LONG, but they still work quickly to get you in and out. This is a great team of people.
08.2020B
The WORST BANK (Branch ? maybe) you can ever find! I opened the account here because of there's an ATM close to my work. But the ATM withdrew limit is so little so I called to ask increase it. The guy or girl on the phone (at the branch) asked me to COME to the branch to SIGN to increase the limit. I told him/her that I am out of town also I am spending my own money why I need to sign to use my own money. THIS PERSON just hang up the phone. NOT Very Cool. Where is the professionalism???
08.2020Robert
Could somebody give these employees an education not to call customers buddy? (For sake i am 35 years old grown man)! Is this really what Wells Fargo teaches to their employees? I mean wake up finally, all those 1 star ratings are there for a reason for this particular branch and it looks like nothing is being done. Disappointing!
08.2020PeppinoS555
Customer service(private banker) 👎 at this location. His name is James. The teller was very nice and helpful tho. If Chase would be down here i wouldn't think twice to close my account with these people. No wonder I never attempted to open a credit line with these people. Just waiting on Chase to come.
08.2019Bill
I've been with Wells Fargo for many years and have found them to be an excellent bank. I really like the service I get whether visiting inside or the drive through teller. Additionally, Wells Fargo has a great online banking app which I tend to use for most of my banking needs whether it be bill payment, transferring funds or whatever it may be. Highly recommended.
08.2019