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Freeway Auto Inc. in Monterey Park (1500 Monterey Pass Rd, CA 91754)
About:
Freeway Auto Inc. is located in Monterey Park (California state) on the street of 1500 Monterey Pass Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1323-266-3444. The coordinates that you can use in navigation applications to get to find Freeway Auto Inc. quickly are 34.045709, -118.161588. Scroll down to find out opening hours, reviews and other important information about Freeway Auto Inc..
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Unavailable amenities
Freeway Auto Inc. doesn't have any unavailable amenities.Categories
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Rachel
If at all try to avoid using this company. Driver Carlos is rude and unprofessional. Manager Linda was just as bad. Carlos damaged my car and the tow company along with Honda Roadside did not take care of the damage. My car is new and damaged due to Carlos’s negligence.
08.2022Alfredo
Horrible service. My vehicle was impounded and when I spoke to a dispatcher on the phone, he informed me that I could go pick up the car as long as it was before 1:00 pm on Saturday. He said that anything after that would require an after hour release charge of $121. I was able to arrive at 12:30 pm and they would not let my car go without paying that after hour charge. The dispatcher on the phone was misleading and I'll be filing a complaint with the Better Business Bureau. Nothing but thieves and liars here! Be wary when dealing with this shady business!
06.2022TheAtomicMan92
AAA affiliate towing company. Waited over 4 hours for a tow. Kept getting my service time changed. Initial wait time of an hour slowly kept being changed at the last second. The worst aspect is having to wait by your vehicle for the truck only to be told that its been delayed again. If they are understaffed, AAA should be made aware so they can find alternatives. Instead I was stuck by my car for 4 hours.
06.2022Meli
I had run over some rocks on the freeway, the whole thing was very stressful but thankfully my car was sent here. They went over & above for me. Linda was so pleasant & understanding of my situation. I would definitely recommend them for your next car fix up. They understand you not only as a customer but a person. I'm extremely grateful that I found them & you will too!
04.2022Frank
It's a blessing to have such a an honest and trustworthy auto repair shop in the neighborhood! My minivan was broken last Friday. The AAA technician (the next door Freeway Towing, another great AAA certified service) came to check the van in no time. He said it ain't the battery problem but might be the starter issue. So I scheduled a repair service in Freeway Auto Inc. thru AAA website on Tuesday morning because it's just next door to the Freeway Towing. The truck came to my house to tow the van to the shop on time. The gentleman Luis quickly checked my van and called me when I was on the way home. He said just the connection of battery was loose and he won't charge me a dime. What a nice guy! I came back right away and again left my the other compact to him to check its light and gas pedal. Again he checked the car and replaced a taillight bulb with no charge. Now the car runs well! Nowadays it's so hard to find a professional car shop which you can trust. We should encourage these kinds of excellent small businesses to thrive! Services: Electrical, Electrical repair, Battery, General repairs & maintenance
01.2022Lisa
Today I had an awful experience with my car deciding to do not good things. I ended up needing it towed and I have never needed that before. I was nervous and really stressed out before Jay arrived. As soon as he did he asked how I was and offered me water empathizing with the heat of the day. He assured and reassured me many times that everything would be fine and he would take care of it, and he did. The vehicle was clear and large so my husband and I were both able to ride along comfortably. He even made sure the air was well circulated and at a good temperature for us. When we arrived at our home he even parked it for me in my spot since I was worried how to do it without the car staying on since the car was dead, oh so dead my poor car. He was seriously awesome, I ended the experience more calm and relaxed than I ever thought someone in my position could be. I really appreciated it.
12.2021Edlin
Found Freeway Auto through AAA. Brought both of my vehicles for oil changes. The mechanicas are very nice. Prices are fair. No seating so bring a lawn chair if you're going to wait for your car :)
12.2021Suzanna
I cannot say it enough as to the professionalism of this company, I originally found them through AAA when my 2001 Lincoln Towncar would not start. Well since then I have been taking my car for maintenance and repairs and have found they have good prices, good service and never fails, they do an excellent job. I never trusted anyone with my car before, but Linda at Freeway Auto and her mechanics are top notch!
12.2020Neo
An absolute scam. They will “fix” your car, and you will find yourself having the same problem later on- and they’ll want to charge you full price again for the job they didn’t do correctly the first time. Typical. Don’t buy into the money pit. This is a business with no integrity.
12.2020Carlos
First of the lady who handles the customer service is very nice, patient and knowledgeable. And the mechanics are top notch. They fixed my fuel pump and it was at a good price, I'm going back so they can fix my A/C actuators.
12.2019