chimney sweep
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Integrity Cleaning Services in Rio Linda (6320 Westbrook Dr, CA 95621)
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Integrity Cleaning Services is located in Rio Linda (California state) on the street of 6320 Westbrook Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18556979337. You can get more information from their website: http://sacramentochimneysweep.com/. The coordinates that you can use in navigation applications to get to find Integrity Cleaning Services quickly are 38.686737, -121.316634. Scroll down to find out opening hours, reviews and other important information about Integrity Cleaning Services.
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Laura
Thank you for being great once again! We always use this company because of the honesty, attention to detail and education that they provide us each time they service our home. Services: Dryer vent cleaning, Chimney inspections, Chimney flue cleaning, Chimney cleaning
04.2022Joseph
Got no response after 2 months of calling every week for reports we paid. Kept getting told it would be sent. Worst vendor I’ve ever dealt with, will never use them again. Garbage company Services: Chimney inspections, Chimney cleaning
02.2022Veronica
So I had an inspection report when I bought my house. When I closed escrow, I called the company and said I wanted the listed repairs completed and re emailed them the report. They said no problem and we set a date. They called a few days before and said they could only do partial work because it had been raining. Ok, no problem. The date came and I went to the property and waited for the set time. I called 45 minutes before the end of the time frame to check in. They said I’d be getting a message any moment that he was on his way. Ok, it’s still the time frame. They called me 40 minutes later and said they were running 1.5 hours late. I explained that I hadn’t moved in yet, needed to get lunch since we have no idea how long the appointment will take and I need to check on my dogs. If they could come after another appointment, I could still do today but I needed some time to run those errands. He calls me back and says if I move the appointment to be the same day my cap, the tech said he’d throw in the chimney sweep for free - a $150 savings. Ok. Awesome. That makes up for it. Fast forward to today. Tech shows up, scrubs the bottom of the fireplace, goes on the roof and comes back down and explains that he had hoped the wrong sized cap could be rigged on but it can’t and the correct size is $200 so I’d need to go get one and put it on myself (you quoted me after seeing my chimney… what). Ok, so what exactly have you do so far then for payment since the chimney sweep is free? He said no, your rescheduling is what was discounted. Excuse me? I didn’t need to reschedule, you needed to reschedule. I said again, I’m positive he said specifically the chimney sweep. He said I didn’t even order one. I checked my email and it’s clearly there. He claimed to be the owner and said his guys go off script and would never promise that then said he’ll do the sweep and we can work out price after. I said no, we need to work out price before you do more work since I expected the printed quote that included chimney sweep, which you say I never ordered, plus discount so let’s see exactly what you’re supposed to be doing here and the coat. Then he stormed off saying I can find a new company. I replied to the email I sent before that included the quote and haven’t heard back. I’m going with A1 cleaning services and they’ll be here in 2 days compared to the 25 day waiting period from when I called this company to today. I have no idea what work was done today, if their estimate was even accurate or even what happened. The dude didn’t even look like he was on the up and up. Services: Rain cap installation, Chimney cleaning, Chimney repair & restoration
01.2022Tony
Integrity was referred to me and when they became aware of my circumstances literally jumped through hoops to get me scheduled. The reviews on this company are justified. I am very happy with Integrity Cleaning Service and won't hesitate to refer them myself.
08.2020B
I was extremely impressed with ICS. They spent 30 minutes working to clean our fireplace insert, and as they got higher in the chimney they found something stuck up in the chimney. Patrick explained that he could not see what was lodged in the chimney, or get to it. He referred us to another company that has cameras which he did not have, that could go up into the chimney to identify the blockage and then determine how to remove it. He astounded me by saying that he was not going to charge for their time and that we could use what we would have paid him towards the expense of a video scan from the other company. Is that amazing or what!? These folks are honest, hard working, and they obviously exceeded my expectations! I highly recommend them!
08.2020Craig
I am very disappointed with this company. This company is NONRESPONSIVE. Had a Groupon that was expiring for dryer vent cleaning and called them 3X (getting voicemail each time). Left messages asking that somebody call me back to schedule (this was over a two week period); nobody ever called back. I had to trade in the voucher because it was expiring.
08.2020John
Allen called said he would be here in 20 minutes and showed up on time and did a great job getting our dryer vent taken care of and answered all my questions with a smile. Appreciate the service we will be back
08.2020Kent
We asked this company to clean out the chimney in our new house. They inspected our chimney and told us it didn't need cleaning as we have a wood stove pipe installed and the chimney is clean otherwise. Who knew? So, we're going to buy a wood stove and attach to the pipe. Nice. Additionally, the company went on roof and repaired a small leak. No extra charge. Very pleased with their service.
08.2019Gabrielle
After we bought our house, ICS made some needed repairs to our chimney make sure that we could safely enjoy our fireplace. The previous owner had shedding fur babies which clogged the dryer vent enough that it made my dryer run hot and take longer to dry the load. It was also leaving lint balls on my roof! Fire hazard! The dryer vent cleaning did the trick: faster dry time, no overheating, and no more roof lint. Pat & Jacob were friendly, thorough, no up-selling, flexible with my schedule, no mess left behind.
08.2018Carolyn
I am one happy camper. The technician took the time to explain and answer all of my questions. He even schooled me on how to take care of my chimney, and how to light the fire properly. I need look no further for any future needs on my chimney or other work they offer! Good pricing to!
08.2017