truck rental agency
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Budget Truck Rental in Santa Rosa (976 Santa Rosa Ave, CA 95404)
About:
Budget Truck Rental Santarosa operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.
Budget Truck Rental is located in Santa Rosa (California state) on the street of 976 Santa Rosa Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17075458014. You can get more information from their website: https://www.budgettruck.com/locations/ca/santa-rosa/954044. The coordinates that you can use in navigation applications to get to find Budget Truck Rental quickly are 38.428661, -122.711086. Scroll down to find out opening hours, reviews and other important information about Budget Truck Rental.
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Accessibility
- Wheelchair-accessible entrance
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David
We needed a truck to quickly move items from a storage unit. Staff was very matter of fact, efficient, and helpful. They recommended a van when trucks weren't available, price was good. Everything proceeded well with no hitches - full tank, quick walk around, and efficient and timely return. One thing is Google Maps has the entry on the wrong street. Enter from Santa Rosa Avenue. The shop was spartan, downright dirty restroom but functional. They do not allow after hours drop off returns and no key drop. The neighborhood is industrial and didn't appear to be the safest. Overall, a good experience, with excellent service.
08.2021David
We needed a truck to quickly move items from a storage unit. Staff was very matter of fact, efficient, and helpful. They recommended a van when trucks weren't available, price was good. Everything proceeded well with no hitches - full tank, quick walk around, and efficient and timely return. One thing is Google Maps has the entry on the wrong street. Enter from Santa Rosa Avenue. The shop was spartan, downright dirty restroom but functional. They do not allow after hours drop off returns and no key drop. The neighborhood is industrial and didn't appear to be the safest. Overall, a good experience, with excellent service.
08.2021David
We needed a truck to quickly move items from a storage unit. Staff was very matter of fact, efficient, and helpful. They recommended a van when trucks weren't available, price was good. Everything proceeded well with no hitches - full tank, quick walk around, and efficient and timely return. One thing is Google Maps has the entry on the wrong street. Enter from Santa Rosa Avenue. The shop was spartan, downright dirty restroom but functional. They do not allow after hours drop off returns and no key drop. The neighborhood is industrial and didn't appear to be the safest. Overall, a good experience, with excellent service.
08.2021David
We needed a truck to quickly move items from a storage unit. Staff was very matter of fact, efficient, and helpful. They recommended a van when trucks weren't available, price was good. Everything proceeded well with no hitches - full tank, quick walk around, and efficient and timely return. One thing is Google Maps has the entry on the wrong street. Enter from Santa Rosa Avenue. The shop was spartan, downright dirty restroom but functional. They do not allow after hours drop off returns and no key drop. The neighborhood is industrial and didn't appear to be the safest. Overall, a good experience, with excellent service.
08.2021David
I rented from a very helpful location in LA. They gave me a great deal and talked me into the physical damage waiver so there was no walk through needed. The vehicle was great and I had no incidents or accidents. When I returned it to Santa Rosa the agent told me there was a crack on one mirror and that I couldn’t leave until we contacted LA for the walk through papers. I told him I had the waiver and was feee to go. He got his manager and they both said I couldn’t go until they contacted LA for the inspection. They were both rude and unprofessional. I was with my wife who was picking me up so we both left and I called the LA branch. LA said we were fully covered, there was no inspection at the time of rental and that the Santa Rosa branch was not supposed to do this. He said we did the right by leaving quickly. I’ve contacted budget customer service to report this branch.
08.2020Kimberly
Easy, quick, friendly service. Excellent prices.
08.2020David
I rented from a very helpful location in LA. They gave me a great deal and talked me into the physical damage waiver so there was no walk through needed. The vehicle was great and I had no incidents or accidents. When I returned it to Santa Rosa the agent told me there was a crack on one mirror and that I couldn’t leave until we contacted LA for the walk through papers. I told him I had the waiver and was feee to go. He got his manager and they both said I couldn’t go until they contacted LA for the inspection. They were both rude and unprofessional. I was with my wife who was picking me up so we both left and I called the LA branch. LA said we were fully covered, there was no inspection at the time of rental and that the Santa Rosa branch was not supposed to do this. He said we did the right by leaving quickly. I’ve contacted budget customer service to report this branch.
08.2020David
I rented from a very helpful location in LA. They gave me a great deal and talked me into the physical damage waiver so there was no walk through needed. The vehicle was great and I had no incidents or accidents. When I returned it to Santa Rosa the agent told me there was a crack on one mirror and that I couldn’t leave until we contacted LA for the walk through papers. I told him I had the waiver and was feee to go. He got his manager and they both said I couldn’t go until they contacted LA for the inspection. They were both rude and unprofessional. I was with my wife who was picking me up so we both left and I called the LA branch. LA said we were fully covered, there was no inspection at the time of rental and that the Santa Rosa branch was not supposed to do this. He said we did the right by leaving quickly. I’ve contacted budget customer service to report this branch.
08.2020Kimberly
Easy, quick, friendly service. Excellent prices.
08.2020David
I rented from a very helpful location in LA. They gave me a great deal and talked me into the physical damage waiver so there was no walk through needed. The vehicle was great and I had no incidents or accidents. When I returned it to Santa Rosa the agent told me there was a crack on one mirror and that I couldn’t leave until we contacted LA for the walk through papers. I told him I had the waiver and was feee to go. He got his manager and they both said I couldn’t go until they contacted LA for the inspection. They were both rude and unprofessional. I was with my wife who was picking me up so we both left and I called the LA branch. LA said we were fully covered, there was no inspection at the time of rental and that the Santa Rosa branch was not supposed to do this. He said we did the right by leaving quickly. I’ve contacted budget customer service to report this branch.
08.2020Kimberly
Easy, quick, friendly service. Excellent prices.
08.2020Kimberly
Easy, quick, friendly service. Excellent prices.
08.2020KJ
Rented online, drove from Cloverdale no truck. Then there is no overnight parking, so even if they have the truck I rented what would I do with my car? Thanks for waiting my time.
08.2019KJ
Rented online, drove from Cloverdale no truck. Then there is no overnight parking, so even if they have the truck I rented what would I do with my car? Thanks for waiting my time.
08.2019KJ
Rented online, drove from Cloverdale no truck. Then there is no overnight parking, so even if they have the truck I rented what would I do with my car? Thanks for waiting my time.
08.2019KJ
Rented online, drove from Cloverdale no truck. Then there is no overnight parking, so even if they have the truck I rented what would I do with my car? Thanks for waiting my time.
08.2019Scott
Best truck rental experience I have ever had. Made the online reservation for the truck this morning, and picked it up an hour later. The clerk was very friendly, thorough, and got me on the road quickly. When I returned the truck this afternoon I mentioned that though I had only used the truck for 11 miles it took 5 gallons to top off the tank. The clerk, same guy as this morning, verified the miles driven, then told me "the previous renter must have not topped off the tank completely", and gave me a discount on the rental price as well as the miles to compensate for the cost of the gas. I couldn't be happier with the service and quality of the truck. The next time I have to rent a truck I will definitely be going back to this Budget.
08.2018Brian
Nice people to do business with. It’s too bad AvisBudget Group doesn’t always supply them with enough vehicles.
08.2018Scott
Best truck rental experience I have ever had. Made the online reservation for the truck this morning, and picked it up an hour later. The clerk was very friendly, thorough, and got me on the road quickly. When I returned the truck this afternoon I mentioned that though I had only used the truck for 11 miles it took 5 gallons to top off the tank. The clerk, same guy as this morning, verified the miles driven, then told me "the previous renter must have not topped off the tank completely", and gave me a discount on the rental price as well as the miles to compensate for the cost of the gas. I couldn't be happier with the service and quality of the truck. The next time I have to rent a truck I will definitely be going back to this Budget.
08.2018Scott
Best truck rental experience I have ever had. Made the online reservation for the truck this morning, and picked it up an hour later. The clerk was very friendly, thorough, and got me on the road quickly. When I returned the truck this afternoon I mentioned that though I had only used the truck for 11 miles it took 5 gallons to top off the tank. The clerk, same guy as this morning, verified the miles driven, then told me "the previous renter must have not topped off the tank completely", and gave me a discount on the rental price as well as the miles to compensate for the cost of the gas. I couldn't be happier with the service and quality of the truck. The next time I have to rent a truck I will definitely be going back to this Budget.
08.2018Brian
Nice people to do business with. It’s too bad AvisBudget Group doesn’t always supply them with enough vehicles.
08.2018Brian
Nice people to do business with. It’s too bad AvisBudget Group doesn’t always supply them with enough vehicles.
08.2018Scott
Best truck rental experience I have ever had. Made the online reservation for the truck this morning, and picked it up an hour later. The clerk was very friendly, thorough, and got me on the road quickly. When I returned the truck this afternoon I mentioned that though I had only used the truck for 11 miles it took 5 gallons to top off the tank. The clerk, same guy as this morning, verified the miles driven, then told me "the previous renter must have not topped off the tank completely", and gave me a discount on the rental price as well as the miles to compensate for the cost of the gas. I couldn't be happier with the service and quality of the truck. The next time I have to rent a truck I will definitely be going back to this Budget.
08.2018Brian
Nice people to do business with. It’s too bad AvisBudget Group doesn’t always supply them with enough vehicles.
08.2018Sean
We reserved a truck online for the next morning and when we got there, they said they had no available trucks and the online Budget website is not connected to their store and that's why they had no trucks avilable. Total bs, get it together
08.2017Sean
We reserved a truck online for the next morning and when we got there, they said they had no available trucks and the online Budget website is not connected to their store and that's why they had no trucks avilable. Total bs, get it together
08.2017Sean
We reserved a truck online for the next morning and when we got there, they said they had no available trucks and the online Budget website is not connected to their store and that's why they had no trucks avilable. Total bs, get it together
08.2017Sean
We reserved a truck online for the next morning and when we got there, they said they had no available trucks and the online Budget website is not connected to their store and that's why they had no trucks avilable. Total bs, get it together
08.2017Kathy
I highly recommend going to U-Haul or somewhere else. This place lies about the odometer reading so they can charge you more.
08.2016Kathy
I highly recommend going to U-Haul or somewhere else. This place lies about the odometer reading so they can charge you more.
08.2016Kathy
I highly recommend going to U-Haul or somewhere else. This place lies about the odometer reading so they can charge you more.
08.2016Kathy
I highly recommend going to U-Haul or somewhere else. This place lies about the odometer reading so they can charge you more.
08.2016Miguel
Horrible! I placed a rental order and when I went to pick ip the truck there were two guys there and one of them said that unfortunately the truck I was holding was rented from someone else, they said that if I wanted they would rent me a bigger truck but it was way too big for what I wanted so I decided not no get it. Then the guys said he was going to cancel the order and now two days after I was reviewing my credit card history and I found that they are charging me a "$50 no show" fee.!!! I'm so angry!!!
08.2015Miguel
Horrible! I placed a rental order and when I went to pick ip the truck there were two guys there and one of them said that unfortunately the truck I was holding was rented from someone else, they said that if I wanted they would rent me a bigger truck but it was way too big for what I wanted so I decided not no get it. Then the guys said he was going to cancel the order and now two days after I was reviewing my credit card history and I found that they are charging me a "$50 no show" fee.!!! I'm so angry!!!
08.2015Miguel
Horrible! I placed a rental order and when I went to pick ip the truck there were two guys there and one of them said that unfortunately the truck I was holding was rented from someone else, they said that if I wanted they would rent me a bigger truck but it was way too big for what I wanted so I decided not no get it. Then the guys said he was going to cancel the order and now two days after I was reviewing my credit card history and I found that they are charging me a "$50 no show" fee.!!! I'm so angry!!!
08.2015Miguel
Horrible! I placed a rental order and when I went to pick ip the truck there were two guys there and one of them said that unfortunately the truck I was holding was rented from someone else, they said that if I wanted they would rent me a bigger truck but it was way too big for what I wanted so I decided not no get it. Then the guys said he was going to cancel the order and now two days after I was reviewing my credit card history and I found that they are charging me a "$50 no show" fee.!!! I'm so angry!!!
08.2015