Chipotle Mexican Grill in Tustin (13348 Newport Ave, CA 92780)
About:
Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Chipotle Mexican Grill is located in Tustin (California state) on the street of 13348 Newport Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1714-665-6730. You can get more information from their website: https://locations.chipotle.com/ca/tustin/13348-newport-ave?utm_source=google&utm_medium=yext&utm_campaign=yext_listings. The coordinates that you can use in navigation applications to get to find Chipotle Mexican Grill quickly are 33.745120, -117.814622. Scroll down to find out opening hours, reviews and other important information about Chipotle Mexican Grill.
Have you noticed incorrect information? Contact us and send us the details!
Show menuAvailable amenities
Crowd
- University students
- Groups
- LGBTQ+ friendly
- Tourists
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Alcohol
- Beer
- Comfort food
- Healthy options
- Kids' menu
- Quick bite
- amenities.offerings.serves_vegan
- Vegetarian
Atmosphere
- Casual
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- amenities.dining_options.has_catering
Service options
- Outdoor seating
- No-contact delivery
- Delivery
- Takeaway
- Dine-in
Paul
Not a fan. I go once a year and the quality and service deteriorate each time. Food : 3/5 | Service : 3/5 | Atmosphere : 2/5 … More
11.2022Kesson
Horrible customer service, everytime I’ve ordered person @ tortilla has stank face doesn’t look like they enjoy their job, say thank you multiple times no response doesn’t even make eye contact. Entire group I came with (no long line) made all of us feel bad for what we ordered woul NOT recommend coming here just drive the extra 2 miles to next location. I use to work at chipotle sucks to see this is the customer experience when the model is supposed to be excellent customer service at all times
08.2022Jadie
Friendly staff, fresh food, but so disappointed that this location doesn’t offer cauliflower rice! Just moved to the area and that’s a huge bummer :(
08.2022Vonetta
Oh my goodness I've visited so many Chipotle and this is the only one that knows how to cook rice brown and white. Thank goodness. I was about to stop going to the franchise period! cause it was getting Ri-Diculous!!!!!
07.2022Michele
The food quality was good, but the portions were so-so. The seating is metal and very uncomfortable. I would have given more stars, but the manager did not offer himself or an employee to help carry out an extremely large order probably close to 8 to 10 boxes of food, and the customer was by himself. It really makes a difference when it comes to the little things such as offering help, considering they "looked" fully staffed with only one client in line.
06.2022Anthony
So I was told to contact corporate about my suggestion, is the was we are now you can’t asked a question is to why something is. I only ask if they are doing Half a spoon to make you buy extra now I get it more money for the company but why not go back to the way it was. I was not rude the your employee that he was rude back to me. And I was not the only person that this happened to the guy 3 people behind me had to do the same thing so I don’t think it was just me $15 for food I should be able to ask a question about it
05.2022Holly
Yes chipotle was fantastic. I ran and got through the line my order was exactly as I requested it and got out quickly to get back to work. The restroom was clean and so is the restaurant. Employees were smiling friendly and helpful. I definitely recommend it. I got a veggie salad and all the ingredients were Fresh and delicious as usual.
11.2021Linda
Mask not properly worn by a staff member. Protocol for efficiency was poor. I placed an online order. Despite it being quite slow with in person orders, it didn’t seem like employees preparing in person orders could help alleviate the backup of online orders. Numerous orders ran 15+ minutes late beyond the promised delivery time. Quite a few of us stood waiting for our online order while the in person line was empty. The whole point of pre-ordering using their mobile app is to get in and get out. Pick up or online orders is done from that shelf. Every time an order is finished, they just toss it on the shelf so everyone who was waiting had to approach the shelf and check it repeatedly. They don’t announce a finished order even when it was backed up and they were running behind.
11.2021P!LOT
Super friendly staff. Homegirl that made my 15lb salad/bowl was very nice and she was helpful 🙂 this place never fails. Trust me, this was more monstrous before the lid got involved lolol
11.2020Mike
Ordered a burrito bowl with extra meat and what I got via Uber eats was a bowl of the saddest portion of meat which cost me over 10 effing dollars. I called right away to find out what happened and they told me they have no control over the app orders because it automatically does such and such. On the menu for Uber eats it shows a Burrito Bowl with rice and whatnot but this is just pathetic and sad. Here's the kicker: No refund! Instead offer to refund me something else that was missing in my order. This is just freaking sad...
11.2020