Enterprise Rent-A-Car in Washington (3700 10th St NE, DC 20017)
About:
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Washington. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Enterprise Rent-A-Car is located in Washington (District of Columbia state) on the street of 3700 10th St NE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1202-635-1104. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/washington-dc/washington-dc-university-heights-164x.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 38.935596, -76.993464. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
Fred
The Brookland Enterprise team with Caron and Kyrie made the check in and out seamless and pleasant. Good to know we have this in my neighborhood.
11.2022Victoria
Enterprise always have cars when I am in need of a renter car. Customer service is welcoming and informative.
09.2022Angela
Not a good experience at Auth Road location. Had a reservation and still was unable to get a car after being promised that they would have one for me. Called Capital Heights and nothing was available and the gentleman said he would call me back if he could get me a car. Andre Proctor you are a man of your word! You called me back and had me in and out in 10 mins. It was a pleasure doing business with you and the young lady who brought the car around. This location will be my go to one when I need a car. Will also be recommending it to my friends when they need a car.
08.2022sola
Easy and smooth car rental process. Lauryn kinard is very amiable and gave an excellent customer service experience. 5 stars!!!
08.2022Pamela
This is the worst experience I've had at Rental car services. Unprofessional employees scamming customers to make money. I will never rent from you again. Poor customer service & Big Liars. You haven't heard the last of me.
07.2022Laura
Had a wonderful rental experience at this location. We were looking for a last minute rental at a reasonable price and this Enterprise location was convenient to our home in Park View area. We had a positive experience with the Assistant Mgr Brandon (thank you for wonderful customer service!) and his staff members. They were helpful in getting us a great car, in and out quick. Also received great customer service from Brooke upon car return - thank you! Will be back to rent again.
05.2022Valeria
Extremely extremely poor service from Brook the manager and employee Brandon. They lacked professionalism and competence in dealing with this customer....Took money from my deposit and wouldn’t or couldn’t explain the reason clearly. Were rude and dismissive. Enterprise doesn’t respond to complaints. A supervisor from Geico had great difficulty connecting with an Enterprise manager who finally did contact me. I have yet to received a refund. I am now extremely wary of Enterprise because the company personnel and owner do not appear to care how customers are treated. If a supervisor from Geico had not put forth great effort to contact a regional manger for me, I as a customer would have had no response to my complaint. This reflects very negatively on Enterprise the company.
05.2022L
The staff here are really friendly and professional. We’ve needed a month-long rental, and they’ve been easy to get on the phone to discuss updates in our car saga. Highly recommend.
04.2022Nick
I was in a car accident last month. The person who hit me had their insurance send me a rental car to pick me up at the auto body shop as I need a car to get to work. Enterprise from this location called me and told me they will arrive to the location with a car by 9:30 am. I agreed as I had work at 10:30 am. They did not show up until 11:15 am which made me late to work. I get paid hourly so I missed out on pay and got an earful from my boss due to enterprises negligence. During my wait they did not give a clear answer on where they were. They did not care when I told them I need to get to work. On top of this, they needed my credit card on file for a deposit. No big deal. I then noticed a charge on my card increasing. This was weird cause I was informed the rental would be fully covered. I learned that I was only covered for a compact vehicle but enterprise decided to issue me with a full size sedan. They did not warn me about this and just handed me a car. Luckily, the insurance was good and picked up the remaining cost. Suddenly today, I got a $128.89 charge from enterprise on my credit card. I was then never told what this charge was for. This whole process was a headache from start to finish. All of these issues could have been avoided if they paid attention and stuck to their word.
12.2021Tailgate
Avoid this branch of Enterprise. The customer service is nonexistent. The vehicle they gave me had been side swiped and had scratches and dents all over it. I requested a different vehicle and the "manager" Ms. Newman could not have been more rude. They reluctantly changed it out with another vehicle in the same class after I refused to take the damaged car. Do yourself a favor and rent a car somewhere else.
12.2020