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United States Postal Service in Washington (1400 L St NW Lbby 2, DC 20005)
About:
Visit your local Post Office™ at 1400 L St NW Lbby 2! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.
United States Postal Service is located in Washington (District of Columbia state) on the street of 1400 L St NW Lbby 2. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18002758777. You can get more information from their website: https://tools.usps.com/find-location.htm?location=1372009&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM4ODQ1NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU=. The coordinates that you can use in navigation applications to get to find United States Postal Service quickly are 38.903360, -77.032174. Scroll down to find out opening hours, reviews and other important information about United States Postal Service.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
Unavailable amenities
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Sara
Avoid if you can. Walked in with a package prepaid for shipment from a different location. Wanted to make sure it didn't require additional postage being sent from DC instead. Man behind counter refused to acknowledge my question, continuing to insist it was prepaid and for me to leave it there. When I asked for clarification he took it personally and began talking loudly to no one in particular about how I didn't believe him. His colleague just told me it was "fine" so I left the package. Walking away now, freaked out by the aggression and still unsure whether or not it will be sent.
04.2022Sara
Avoid if you can. Walked in with a package prepaid for shipment from a different location. Wanted to make sure it didn't require additional postage being sent from DC instead. Man behind counter refused to acknowledge my question, continuing to insist it was prepaid and for me to leave it there. When I asked for clarification he took it personally and began talking loudly to no one in particular about how I didn't believe him. His colleague just told me it was "fine" so I left the package. Walking away now, freaked out by the aggression and still unsure whether or not it will be sent.
04.2022Sara
Avoid if you can. Walked in with a package prepaid for shipment from a different location. Wanted to make sure it didn't require additional postage being sent from DC instead. Man behind counter refused to acknowledge my question, continuing to insist it was prepaid and for me to leave it there. When I asked for clarification he took it personally and began talking loudly to no one in particular about how I didn't believe him. His colleague just told me it was "fine" so I left the package. Walking away now, freaked out by the aggression and still unsure whether or not it will be sent.
04.2022Roman
Poor service, slow, disrespectful, makes every transaction more difficult here. As others mentioned the older African American clerk that is always here simply treats everyone (not just women) condescendingly and refuses to do his work, I have had issues in the past and today was no exception, the mailbox was full and he wouldn't simply accept the package at the counter and provide me a receipt after I was in line for 15 minutes, he preferred to try to come "to show me how to scan it" despite having a line of people behind me, such a mind blowing ridiculous situation that explains why everything is always so slow here. If he just doesn't want to work there anymore he should just quit... I simply recommend to avoid this place.
03.2022Rose
Was openly disrespected and ridiculed by Walter, a “customer service” worker, who is seemingly described below by numerous posters. Completely unacceptable treatment.
03.2022Roman
Poor service, slow, disrespectful, makes every transaction more difficult here. As others mentioned the older African American clerk that is always here simply treats everyone (not just women) condescendingly and refuses to do his work, I have had issues in the past and today was no exception, the mailbox was full and he wouldn't simply accept the package at the counter and provide me a receipt after I was in line for 15 minutes, he preferred to try to come "to show me how to scan it" despite having a line of people behind me, such a mind blowing ridiculous situation that explains why everything is always so slow here. If he just doesn't want to work there anymore he should just quit... I simply recommend to avoid this place.
03.2022Roman
Poor service, slow, disrespectful, makes every transaction more difficult here. As others mentioned the older African American clerk that is always here simply treats everyone (not just women) condescendingly and refuses to do his work, I have had issues in the past and today was no exception, the mailbox was full and he wouldn't simply accept the package at the counter and provide me a receipt after I was in line for 15 minutes, he preferred to try to come "to show me how to scan it" despite having a line of people behind me, such a mind blowing ridiculous situation that explains why everything is always so slow here. If he just doesn't want to work there anymore he should just quit... I simply recommend to avoid this place.
03.2022Rose
Was openly disrespected and ridiculed by Walter, a “customer service” worker, who is seemingly described below by numerous posters. Completely unacceptable treatment.
03.2022Rose
Was openly disrespected and ridiculed by Walter, a “customer service” worker, who is seemingly described below by numerous posters. Completely unacceptable treatment.
03.2022Jeanne
The older African American male clerk with short graying hair is extremely condescending and unprofessional towards young women. After waiting in line for counter service, he told me I had to use the self-service machine to drop off a package I told him I needed a receipt, and he told me the self-service machine could do that. I used the self service machine. After answering the hazardous materials question and scanning the bar code on my package, the self-service machine told me it could not accept my package for self-service and it had to be brought to the counter to be accepted during business hours. I waited back in line to drop it off at the counter. I over heard the clerk tell another clerk that I refused to use the self-service machine, which was not true. The clerk again told me I had to use the self-service. I told him I did but it said it could not accept my package. The clerk told me that was not true and that I either made it up not to use the machine or did it incorrectly. Instead of taking my package, the clerk walked me back to the self-service machine where I did the exact same thing as before, and it did not display the error message. The clerk was extremely condescending and unprofessional repeatedly stating falsely that I made up the error message, it's never told anyone it cannot accept a package before, that I just did not want to use the self-service machine, and that I used the machine incorrectly when I did the same exact thing again. I am extremely tech savvy and have no issues using self-service machines. The level of unprofessionalism I experienced is absolutely unacceptable.
02.2022Jess
Do you wanna be belittled by the man behind the counter for not knowing what you should use and asking a question? Come to this location! This happens to me without fail every time he is working. Older black guy with glasses, I am talking about you!
02.2022Jeanne
The older African American male clerk with short graying hair is extremely condescending and unprofessional towards young women. After waiting in line for counter service, he told me I had to use the self-service machine to drop off a package I told him I needed a receipt, and he told me the self-service machine could do that. I used the self service machine. After answering the hazardous materials question and scanning the bar code on my package, the self-service machine told me it could not accept my package for self-service and it had to be brought to the counter to be accepted during business hours. I waited back in line to drop it off at the counter. I over heard the clerk tell another clerk that I refused to use the self-service machine, which was not true. The clerk again told me I had to use the self-service. I told him I did but it said it could not accept my package. The clerk told me that was not true and that I either made it up not to use the machine or did it incorrectly. Instead of taking my package, the clerk walked me back to the self-service machine where I did the exact same thing as before, and it did not display the error message. The clerk was extremely condescending and unprofessional repeatedly stating falsely that I made up the error message, it's never told anyone it cannot accept a package before, that I just did not want to use the self-service machine, and that I used the machine incorrectly when I did the same exact thing again. I am extremely tech savvy and have no issues using self-service machines. The level of unprofessionalism I experienced is absolutely unacceptable.
02.2022Jeanne
The older African American male clerk with short graying hair is extremely condescending and unprofessional towards young women. After waiting in line for counter service, he told me I had to use the self-service machine to drop off a package I told him I needed a receipt, and he told me the self-service machine could do that. I used the self service machine. After answering the hazardous materials question and scanning the bar code on my package, the self-service machine told me it could not accept my package for self-service and it had to be brought to the counter to be accepted during business hours. I waited back in line to drop it off at the counter. I over heard the clerk tell another clerk that I refused to use the self-service machine, which was not true. The clerk again told me I had to use the self-service. I told him I did but it said it could not accept my package. The clerk told me that was not true and that I either made it up not to use the machine or did it incorrectly. Instead of taking my package, the clerk walked me back to the self-service machine where I did the exact same thing as before, and it did not display the error message. The clerk was extremely condescending and unprofessional repeatedly stating falsely that I made up the error message, it's never told anyone it cannot accept a package before, that I just did not want to use the self-service machine, and that I used the machine incorrectly when I did the same exact thing again. I am extremely tech savvy and have no issues using self-service machines. The level of unprofessionalism I experienced is absolutely unacceptable.
02.2022Jess
Do you wanna be belittled by the man behind the counter for not knowing what you should use and asking a question? Come to this location! This happens to me without fail every time he is working. Older black guy with glasses, I am talking about you!
02.2022Jess
Do you wanna be belittled by the man behind the counter for not knowing what you should use and asking a question? Come to this location! This happens to me without fail every time he is working. Older black guy with glasses, I am talking about you!
02.2022Zoe
Older gentleman behind the counter is soooo incredibly rude and dismissive. I work in the service industry so I know how frustrating it can be to deal with the public, but this guy is awful. I simply asked him about mailing a package with a prepaid label and he said "there's a machine up front. Have a good one. NEXT!" I said ok do I get a tracking number? "I'm not going to repeat myself ma'am. NEXT!" He was just hanging around behind the counter while the other lady was doing all the work. He finally came to the window when the line reached the door. I have no clue how he still has a job there. This is the second time I've had the unfortunate experience of him waiting on me. I only go here because it's close to my apartment. But go elsewhere folks!
01.2022Zoe
Older gentleman behind the counter is soooo incredibly rude and dismissive. I work in the service industry so I know how frustrating it can be to deal with the public, but this guy is awful. I simply asked him about mailing a package with a prepaid label and he said "there's a machine up front. Have a good one. NEXT!" I said ok do I get a tracking number? "I'm not going to repeat myself ma'am. NEXT!" He was just hanging around behind the counter while the other lady was doing all the work. He finally came to the window when the line reached the door. I have no clue how he still has a job there. This is the second time I've had the unfortunate experience of him waiting on me. I only go here because it's close to my apartment. But go elsewhere folks!
01.2022Zoe
Older gentleman behind the counter is soooo incredibly rude and dismissive. I work in the service industry so I know how frustrating it can be to deal with the public, but this guy is awful. I simply asked him about mailing a package with a prepaid label and he said "there's a machine up front. Have a good one. NEXT!" I said ok do I get a tracking number? "I'm not going to repeat myself ma'am. NEXT!" He was just hanging around behind the counter while the other lady was doing all the work. He finally came to the window when the line reached the door. I have no clue how he still has a job there. This is the second time I've had the unfortunate experience of him waiting on me. I only go here because it's close to my apartment. But go elsewhere folks!
01.2022Nic
A very small effort to locate (not well marked.) I'm from Western Colorado & I was pleasantly surprised (due to the negative reviews). Friendly Postal worker @ the window! They had the supplies we needed to ship items from conference. I had a very good experience there & thank you. Much more friendly than many other USPS places I've to.
12.2021Nic
A very small effort to locate (not well marked.) I'm from Western Colorado & I was pleasantly surprised (due to the negative reviews). Friendly Postal worker @ the window! They had the supplies we needed to ship items from conference. I had a very good experience there & thank you. Much more friendly than many other USPS places I've to.
12.2021Nic
A very small effort to locate (not well marked.) I'm from Western Colorado & I was pleasantly surprised (due to the negative reviews). Friendly Postal worker @ the window! They had the supplies we needed to ship items from conference. I had a very good experience there & thank you. Much more friendly than many other USPS places I've to.
12.2021Mia
Staff was curt, boarding on rude. Forced me to buy a roll of tape to tape my package. Nothing was accessible if you use a wheelchair. I told them I couldn't reach the tape and they just stared at me. Another customer helped me get the tape. None of the counters are low enough so I sat there struggling to tape it closed. They told me to move away from the counter so they could help another customer rather than offer to help. It was infuriating.
10.2021Patrick
Courteous efficient generous and helpful staff. Clearly trying hard, either because or in spite of negative reviews. I was nervous about the experience because of the rating beforehand. Was better than most post office experiences even tbh
10.2021Mia
Staff was curt, boarding on rude. Forced me to buy a roll of tape to tape my package. Nothing was accessible if you use a wheelchair. I told them I couldn't reach the tape and they just stared at me. Another customer helped me get the tape. None of the counters are low enough so I sat there struggling to tape it closed. They told me to move away from the counter so they could help another customer rather than offer to help. It was infuriating.
10.2021Patrick
Courteous efficient generous and helpful staff. Clearly trying hard, either because or in spite of negative reviews. I was nervous about the experience because of the rating beforehand. Was better than most post office experiences even tbh
10.2021Mia
Staff was curt, boarding on rude. Forced me to buy a roll of tape to tape my package. Nothing was accessible if you use a wheelchair. I told them I couldn't reach the tape and they just stared at me. Another customer helped me get the tape. None of the counters are low enough so I sat there struggling to tape it closed. They told me to move away from the counter so they could help another customer rather than offer to help. It was infuriating.
10.2021Patrick
Courteous efficient generous and helpful staff. Clearly trying hard, either because or in spite of negative reviews. I was nervous about the experience because of the rating beforehand. Was better than most post office experiences even tbh
10.2021M
USPS will not honor Priority Mail Package insurance. Ever since COVID hit, USPS has been overwhelmed and making it twice as hard to get your money back for damaged packages. Now - when filing a claim, it is not enough to fill out the online form and send in photos. Instead, USPS wants to see the broken item in person... And, even if you do take the broken item to the post office, as opposed to photos via online-claim form, under the USPS Priority Mail insurance agreement - they will still deny your claim. It is a racket.
08.2021M
USPS will not honor Priority Mail Package insurance. Ever since COVID hit, USPS has been overwhelmed and making it twice as hard to get your money back for damaged packages. Now - when filing a claim, it is not enough to fill out the online form and send in photos. Instead, USPS wants to see the broken item in person... And, even if you do take the broken item to the post office, as opposed to photos via online-claim form, under the USPS Priority Mail insurance agreement - they will still deny your claim. It is a racket.
08.2021M
USPS will not honor Priority Mail Package insurance. Ever since COVID hit, USPS has been overwhelmed and making it twice as hard to get your money back for damaged packages. Now - when filing a claim, it is not enough to fill out the online form and send in photos. Instead, USPS wants to see the broken item in person... And, even if you do take the broken item to the post office, as opposed to photos via online-claim form, under the USPS Priority Mail insurance agreement - they will still deny your claim. It is a racket.
08.2021