auto parts store
Now Open
Advance Auto Parts in St. Petersburg (3050 22nd Ave N, FL 33713)
About:
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Advance Auto Parts is located in St. Petersburg (Florida state) on the street of 3050 22nd Ave N. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1727-231-5381. You can get more information from their website: https://stores.advanceautoparts.com/fl/st-petersburg/3050-22nd-ave-n?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap. The coordinates that you can use in navigation applications to get to find Advance Auto Parts quickly are 27.791443, -82.674875. Scroll down to find out opening hours, reviews and other important information about Advance Auto Parts.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
Advance Auto Parts doesn't have any unavailable amenities.Categories
Tags
FAQ
Are the opening hours of Advance Auto Parts up to date?
Is the place part of a chain store?
Advance Auto Parts is my place. Can I manage it?
What categories is Advance Auto Parts listed in?
How is Advance Auto Parts rated?
What is the address of Advance Auto Parts?
How to Get in Touch With Advance Auto Parts?
ERIN
I have had the best experience at this store with Kaleb! Kaleb was so knowledgeable and he helped me put my battery in my truck. I am so grateful for him! Make sure y’all give him a raise for his Amazing customer service skills!
09.2022Jenni
This place is completely underrated. Forget taking your car into a shop, these people are super friendly and eager to help. They changed out my wiper blades and battery on the spot.
08.2022Chris
It's sad they use to have people who knew what they were doing had some general knowledge I was there on 7/23 and the 2 employees there have no idea if the computer doesn't say they have it in stock
08.2022Dan
Coveinatly located near 275 north and south. Off of us 19 in St Pete florida. Good customer service there to help when your in need .
06.2022Ayden
Caleb had very great costumer service if you ever go here i recommend him
05.2022Robin
Isreal worked with me when my battery went dead on my lunch break. He couldn't find the battery I needed at first, so he and his manager upgraded me to an even better battery for the same price! Isreal was also nice enough to install my new battery right on the spot! Thanks guys you made my visit painless. You guys Rock!
12.2021SovereignSpirit
From the call I made to the store to my visit there later in the day, the customer service and professionalism was perfect. Jonathan helped me over the phone and went above and beyond to check the actual stock rather than just relying on the computer inventory before I made the trip. Once I got there he helped me with my battery and was a genuine delight to interact with. He educated me on options for antifreeze and helped me purchase an oil filter. It was a stand out experience and I'll drive the extra way just to do business with this store due to the excellent service I received here. Thank you so much for your help!
10.2021Hilary
I just wanted to say thank you to Jake for helping me fix my Jeep this morning! He went above and beyond and really helped me get back on the road quickly and I appreciate his help! Great employees are so hard to find these days. They are lucky to have him. :)
10.2021Melissa
Charlie there was such a lifesaver! Super friendly and knowledgeable. Took the time to explain everything and really educate me. His honesty was so refreshing and couldn’t recommend him more!!
10.2021Dakota
A perfect example of how not to do business. I purchased an AutoCraft Battery Hold Down a few days ago, item number AC101, and installed it last night. This morning I discovered the rubber material used was far too weak to perform the task of holding the battery in place, even at a standstill. This type of failure is referred to as a defect, the item was being used as intended under normal operating conditions and failed within one night, well within the one year defective warranty period listed for this item. I attempted to exchange for a different hold down, but was advised I needed the original packaging, which I no longer had. This location was completely unwilling to exchange the defective item without the packaging. Advance's policy states that the original packaging is required, with or without proof of purchase in order to return an item. However, this was not a return, it was the exchange of a warrantied item, for which there are no packaging requirements due to the time frame involved with longer warranties. I asked the sales rep, who will go unnamed, why the packaging would be required, especially considering the item is ruined. I was advised that in order for them to return the item and get a credit for it they need the packaging. Claiming that the packaging is required to send a defective item like this back in order to receive a credit is either a blatant lie or a terrible misunderstanding that has likely cost several customers time and money. The packaging for a defective item isn't required according to Advance's warranty policy. Item number AC101 has been discontinued, likely for this very defect as it has been reported multiple times. Even though it has been discontinued stores continue to sell it, likely due to large back stock of a simple and mass produced item. Although companies do request defective items back, sometimes in exchange for a credit to the location, the original price of the item is too low to justify the cost of returning it to the warehouse/manufacturer. This item would be warrantied at a loss to the location. Given the fact that it cost me $6.79, it likely only cost them a fraction of that amount. To further how insignificant this exchange would have been to the location, no company is going to request the return of a known defective item that has been discontinued, credit or not. Above and beyond all of this, your company's inner workings are none of your customer's concern. You have a policy to uphold and it is not the customer's responsibility to make sure you get your money back. The customer's only responsibility is to follow the policies in order to complete the return or exchange. I don't fault a retailer for selling what is, unbeknownst to them, a defective item. However, I do fault a business for selling an item that was discontinued, likely due to defects, and then refusing to exchange it due to the misunderstanding of their own policy and misconstrued justification of their refusal. I visited the location at 4351 34th St N, with no receipt and no packaging. The employee there looked up my receipt in the system, verified the item number associated, and promptly exchanged the item for another without issue. As a comment to the staff at this location: Please train your employees thoroughly on your policies. It is infeasible to expect everyone to remember everything, but lying is never acceptable, especially when there are other stores all around to contradict you. If an employee isn't absolutely sure of a policy they need to know it is acceptable to look the policy up or ask a manager for assistance. I abhor customer service, I feel it creates a volatile environment for the employees as the customers are allowed to say and act as they please. I believe everyone needs to be treated with respect. I try my best to do all of my business with Advance as the experience and pricing have been the best for me. However, this store is one I will no longer visit.
10.2020