cell phone store
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Verizon Authorized Retailer - GoWireless in Alpharetta (5215 Windward Pkwy Ste F, GA 30004)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - GoWireless is located in Alpharetta (Georgia state) on the street of 5215 Windward Pkwy Ste F. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1770-475-0000. You can get more information from their website: https://victra.com/stores/ga-alpharetta?y_source=1_MzIyODA5Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - GoWireless quickly are 34.090803, -84.276354. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - GoWireless.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Larry
John was very helpful, knowledgeable and made the process of getting a new phone very simple. The best experience I have had at a Verizon store.
10.2022Curt
Victra Alpharetta and John were great. Would go back again
10.2022Maris
They Stayed open after closing time to make sure my new iPhone was set up properly and functioning. The assistant manager Johnny was thorough and knowledgeable. I will have to go back, since in our excitement the original IPhone box, with the charger and other accessories was left behind. This Verizon store on Windward Parkway in Alpharetta is highly recommended!
09.2022EmilyandCharlie
Johnny and Sebastian were amazing! Great customer service. We were able to buy a phone get it set up and leave in 30 minutes. Highly recommend for any help you may need.
08.2022David
I was extremely impressed with John. He was so polite and professional. Give him a raise, let him train new employees.
07.2022Terri
Fantastic service. Jay is great to work with!!!!! Very knowledgeable on products. Friendly staff.
06.2022Bill
These guys are the best Verizon store in the area and it's not even close. After working with John on Friday to replace my iPhone X, i will never go anywhere else. These guys understand how to deliver superior service and in today's world, that is a rare thing!
03.2022Jaclyn
THE STORE IS NOT OPEN!!!! I would post zero stars if I could. I was supposed to pick up an order that shows on the app as “completed and ready for pickup.” I drove 30 minutes to the store and arrived at 1:30pm. The sign says the store is open, but the front doors were locked. Maybe someone is working solo and had to use the restroom? So I wait. 10, 15 minutes go by. Nothing. Call the store - straight to voicemail. Okay, 20 minutes, so this is clearly not a “I stepped away briefly “ situation. Maybe they went to lunch? Seems insane and unprofessional to me, but I drove 30 minutes, it’s a gift I’m supposed to give today (Apple Watch). I continue to wait. While I’m waiting a lovely gentleman from out of town is bringing his elderly father to the store to get him a phone while he’s in town with his dad. And of course, he’s unable to, because- well - no one is in the store. 20 minutes later, another elderly woman approached the doors, tries to open them, reads the sign in confusion, tries again, and walks back to her car with a confused look on her face. After waiting over an hour, I had to leave the store to be home for my children arriving home from school. As of 3:15pm, there is still nobody answering the phone, and my paid-for gift is locked inside. Well done TCC. 🤦♀️
11.2021Chad
We all know that it’s a big leap to get your own plan for yourself for the first time. When I chose Verizon to be my carrier, I didn’t know what to expect what kind of customer service I would get. Thank God I had an AMAZING specialist, named Andrew, who helped me in every way & every step of the way! Plus, he has an excellent character & personality! Not once did I have any problems with him. I was in great hands. If you’re looking for help or info by going to this store, I definitely recommend getting Andrew to help you.
11.2020Christina
Andrew Williams was such a great help to my family and me. He was supportive and energetically explained pros and cons as well as perfect fit solutions for my families needs in the cell phone, accessories, and data plans areas. He was informative and gave recommendations based on consumer reporting and not just personal opinion. I felt that he was open and honest with the entire process; and I had many questions. He was thorough while getting me the best trade in deals on my phones and explaining the breakdown of the prices overall. He simplified the process even further by matching competitor pricing. And gave us all great deals while giving us options at the same time. Andrew also let us know he was there for us in the future for all of our questions and made us feel welcome to come back to his store. And we will come back to purchase more items because he took the time while being efficient to explain exactly what we needed throughout the processes. He didn’t even take an hour to finish multiple situations I required where anywhere else in the past has taken multiple hours!! I highly recommend this location over a Best Buy or mall store!!! Thanks again Andrew!
11.2018