Bank of America (with Drive-thru services) in Oak Lawn (4200 W 95th St, IL 60453)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America (with Drive-thru services) is located in Oak Lawn (Illinois state) on the street of 4200 W 95th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1708-423-7800. You can get more information from their website: https://locators.bankofamerica.com/il/oaklawn/financial-centers-oak-lawn-16437.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America (with Drive-thru services) quickly are 41.720699, -87.726667. Scroll down to find out opening hours, reviews and other important information about Bank of America (with Drive-thru services).
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Parris
Kim (if she didn’t give me a fake name) was VERY unprofessional and not helpful. I walked in the bank at 4:30 and was told I couldn’t be helped after speaking with someone on the phone that said they could help me. Mind you I was only in to verify my identity which is show 2 forms of ID. She didn’t care and was more worried about having a bad attitude, being racist and having poor customer service to not service me. Sucks that this is the closest bank to my business otherwise I wouldn’t even come here. The teller don’t even make enough money to think she don’t have to help me when i can guarantee my front desk receptionist makes 3 times of what she makes, but that’s neither here nor there because my problem was not resolved. So, you’re going to get this review on this horrible experience!
11.2022Miles
I don't understand the problem at this branch but their customer service is awful!
09.2022The
I walked in with my 76 year old father who had questions regarding an account and was sent away by another local branch to fend for himself. Rachel was kind and helpful and took care of everything with a smile. Thank you so much for your help!
04.2022Michael
Only go to Bank of America if you enjoy getting your account over drawn by 300 dollars and over drawn. And rather than reach out to you, they have a terrible automated phone system that will take you through a loop the entire time. Only bank with this company if you enjoy the WORST customer service experience that I personally have ever encountered. I would give them negative stars if I could.
11.2021Marc
I advise NO ONE to go there, I just left and they are HORRIBLE. I pretty sure they just PROFILED us RACIALLY 🤔. Went there with one of their checks from a insurance claim. Here comes the STUPID questions like " Who's check is this, did this check come to you, what did you get the check for, do you have a account ANYWHERE else. They were asking personal questions PROFILING US. THEY have HORRIBLE SERVICE. Going through ALL of that for a check that is there's!! We will be talking to some attorneys on that matter!😠😠😠
11.2021Tamara
I went to this branch this morning trying to get a chashier's check for earnest to purchase a home and the teller Shawnte and assistant manager Claudia was asking us for our State ID or Driver's license and address to the company that the check is for. I informed them I had never been asked this before why now? They told me it was Bank of America's system that was asking for the information not them personally. My husband then clarified with the Bank Manager if it was only there location or all Bank of America's locations and she said it was all locations. Well we tested their statement and went to another branch and we left with our cashier's check without giving them an address to the company it was for nor my driver's license my debit card and pin number was my identity.
11.2020John
I don’t understand why Claudia is still the manager at this branch after reading the reviews. Bank hours online should match what time they are open, not the home made sign on the window. I guess someone had some where to go. First you close branches, then shorten hours, close the drive thrus, you can’t blame everything on COVID-19. Then you tell us to pay everything online. Why do we need Claudia??????
11.2020proud
Bank Manager handled a transaction of a significant sum of money to open a new checking account. Received 1st statement 4 wks later--guess what? The beginning & end balance ZERO. What happened to the MONEY, why & how?!? This branch much, much worse than I could ever imagine .
11.2020M
Suffices to Say Bank of America is not the bank of old such as LaSalle Bank which I have been banking with since 2002. Today, after having an unexpectedly rude and dismissive encounter with a teller/supervisor named Claudia at this branch, I have decided to go ahead with my thoughts to remove all of my funds from Bank of America and to discontinue all business with them. I can remember going to the bank and having such a pleasant experiences with the tellers. Today it was made clear that those days are long gone.
11.2020Lewis
The branch manager Patrick was very unprofessional. Also one of the associates was on the phone with me as I was pulling into the branch at 4:58. I told them i had an emergency while on the phone and needed to make a withdrawal. Walked to the door at 5pm on the head and was denied service. They hung up on me as I was pulling into the lot to hurry and lock the door. Chase would never do anything like that. Manager Patrick backed their play on the issue. Customer service did however rectify it by letting me get more out of the atm. Otherwise the rating would be 0. This branch is garage
11.2016