jewelry store
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Kay Jewelers in Columbus (3058 Columbus Center, IN 47203)
About:
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Kay Jewelers is located in Columbus (Indiana state) on the street of 3058 Columbus Center. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18123763457. You can get more information from their website: https://stores.kay.com/in/columbus/2764?cid=seo-listings. The coordinates that you can use in navigation applications to get to find Kay Jewelers quickly are 39.213255, -85.878404. Scroll down to find out opening hours, reviews and other important information about Kay Jewelers.
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Available amenities
Payments
- Cheques
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Bruce
Great store, nice staff, good product
08.2022L
Tonya was excellent to work with. Polite, knowledgeable, and efficient. I will definitely return!
06.2022Jasmine
I have visited this location several times, but only made a purchase once. The employees are so nice and patient. My last visit was this week. I was looking for gold hoop earrings and a name plate necklace. Sheryl (or Cheryl - my apologies if I misspelled her name) was so patient as I looked through the entire gold hoops earring section in their jewelry book. And their selection online of nameplate necklaces. I would definitely recommend this location. If they don’t have it in store, they can order it for you.
01.2022Ellen
My bracelet arrived quickly. I wore for first time today and received many compliments. I am putting together another order now. Kudos to Parken team for original, fresh designs showcasing beautiful stones in original settings. I love chalcedony.
01.2022Jessi
Spent a significant amount of money on wedding rings and the lady put them in plastic bags upon pickup and handed them to me. I asked for a box and bag for the jewelry and she got upset. She said, oh I thought you already had boxes to cover her faux pas of trying to cheapen my experience. Why would I have boxes for jewelry I've never had in my possession? Real jealousy and bitterness in that establishment. I guess catty begins with K? Lol. Disappointing.
09.2021Shane
I love shopping at this store. Tanya and the group are amazing. When you have questions, they slow down and make sure you have all of the answers. Worth the stop in to wishlist things before the holidays.
09.2021Kaitlyn
Amazing customer service, the woman was so helpful and very kind. I would definitely recommend to everyone around who is looking for jewelry. The sales they had going on were great also! I got what I wanted and at a great price.
09.2021Katy
Me and my fiancé went to pick up my bridal set, didn’t need anything but ID and account info. He used a Kays credit card for all of this. A week later, got an email saying his ring was in. I took myself and my toddler to pick the ring up an hour away. I went in and the two rude ladies stated I need his ID or credit card to pick up even though I’m authorized to pick up. I was aggravated I drove an hour away to get it, and needed verification even though I did this with mine. A week before. My fiancé called up there telling them the situation and how upset I was and they said all he had to do was send his credit card and ID to me as a photo. They didn’t tell me that either. I left without it. Never buying jewelry here ever again. - Formal Loyal Customer
09.2021Sheri
My ring is absolutely beautiful I would give that 5 starts. My two stars comes from all the headaches I had getting it. I got a wrap with a center ring. Of course it was sent in to get re-sized and sottered together it was such a messy job and they didn’t make it smooth so they had to send it back. I was told I’d get it back by Friday when I called Friday they said oh no it’s not ready it would be Monday. Monday comes around it was there. The lady I spoke with so so rude I asked to speak with a manager she said she’ll tell you the same thing and then said she was busy. I asked for a call back and never got back one. I actually asked to speak to the manager twice and nothing And the “credit” is a joke you have to spend even more money just to get a little off. So you spend 3000 you get a credit of 900 just to use that you have to spend another 3000. What a rip off never go here I’ll never go back
09.2020Jon
I bought a beautiful ring for my girlfriend's birthday here. We had it repaired twice for lost stones. On the second repair, they deformed one of the bands that holds the diamonds. Shortly after that the bottom of the band broke and we chose to go back and have it replaced with the same ring hoping it was simply a defective ring. Unfortunately not. The ring was just as bad as the first one. Not even a month after we got it the first stone fell out. At this point, I just wanted my money back so that I could go get her a more quality piece of jewelry. They had the nerve to refuse a refund because it was past their refund time frame. I was directed to a hotline to call. Poor customer service at it's finest. If someone you have done business with for a long time comes to you with a simple request, you should honor it. It's not going to break your bank. It was $200. Shop here at your own risk. I won't make the mistake again!
09.2018