Car-X Tire & Auto in Clive (1400 NW 86th St, IA 50325)
About:
Car-X Tire & Auto in Des Moines, IA is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Des Moines, Waukee, Urbandale, West Des Moines, Windsor Hts & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Des Moines, IA Car-X Man at (515) 222-3100 to schedule an appointment today.
Car-X Tire & Auto is located in Clive (Iowa state) on the street of 1400 NW 86th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1515-222-3100. You can get more information from their website: https://www.carx.com/des-moines/1400-nw-86th-st/?utm_source=Google+Business+Profile&utm_medium=local&utm_campaign=des-moines%2F1400-nw-86th-st&y_source=1_Njg3NjM3NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Car-X Tire & Auto quickly are 41.603072, -93.736738. Scroll down to find out opening hours, reviews and other important information about Car-X Tire & Auto.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Jasmine
I've been coming to this location for pretty much everything for a couple years now. From simple oil changes to more serious concerns with my vehicle, my experience here has always exceeded my expectations. The staff have always been very kind and take the time to explain things I may not understand, or help break down the pricing for repairs and services. They have always been very transparent and honest, and are willing to work with me to get repairs done in a way that works with my schedule and budget. Luke really stood out to me today, as he took the time to clearly explain what their findings were and what steps I should take from here. I can't thank all of the staff there enough for making my experiences as stress-free as possible. Definitely will be continuing to visit this shop for the foreseeable future :)
10.2022Matthew
Another shop recommended that I replace all four of my brakes. I took it to CarX for a second quote. They were very honest and Tyson even took me into the shop area and showed me that I really only needed front brakes and that my rears still had half the life left in them even though the other place said I needed them all right now. Very honest and price was better also. Will be back.
08.2022Maggie
Been coming to this location for several years. Tyson and his crew have always been great to work with and give it to us straight. No run around or bs just straight facts on what needs fixed right now and what can wait awhile longer. Never pushy on selling you something like a lot of other shops around here. Always get a fair deal and most repairs are fixed same day. Services: Brakes, Tires, Oil change
08.2022Alyssa
I came in with a noise coming from the front end of my car. Chance and Tyson gave me a few different options for my car, helped me by explaining everything. So a young girl can figure out what they are talking about. My whole family uses this location along with the other Car X locations! Highly recommend! Services: Auto detailing, Brakes, Brake service & repair, Auto brake repair, Tires, Oil change
08.2022Judy
My first experience at this place, included a young man giving me his phone number named Carlos...telling me I had an oil leak, which is unprofessional and why didn't they tell me about it. Turns out it's a very minor transmission leak that I just need to check when I get my oil changed. My second experience included them getting my seat stuck where I couldn't reach my pedals, luckily my roommate helped them fix it. They also were SOOOOO adept at their jobs, it took 2 turns with my mechanics fingers for my oil plug to come OFF. On my second use of their services. That could have cost me my car. Then I call them to tell them about what my mechanic found and ask them why they didn't tell me about my catalytic converter being stolen and about their incompetent service, and the asst manager, Chance, laughed at me. Turns out that if you go to the Express Lube, their mechanics aren't kind enough to let you know something as big as a catalytic converter being stolen. I called the Merle Hay store and spoke with Nicole who was very apologetic and informed me who the jackhole who laughed at me was. Seems that the power has went to someone's head. So I spoke to Alan, the closest regional manager they have. I will be getting a refund on my oil change, I informed him I was going to write a blazing review of their service, and he understood. Here it is. UPDATE: Tyson exists. He called me as the District Manager of this location. He did not even try to apologize for Chance laughing at me on the phone. He only wanted to appease me to take this review down. I want my refund and this review is staying up. I got my refund and edited this post. I still think people should know what I experienced as a customer. Service: Oil change
08.2022Delainee
Best experience I’ve ever had with a car shop! Chance, his crew and express crew are all super friendly and very professional! Even turned on cartoons for my 3 year old while we wait, HOW SWEET! Service: Oil change
08.2022Lori
Lady at store said. they just fired everyone and price tripled. I waited for a hour and it cost me 130.00. I guess I am going to have to find somewhere else now. The reason I picked this place was it was affordable and very quick!
08.2022Dan
I’ve had several repairs done at Car X on 86th in Clive. Some expensive, some just checking an engine light. They have always been professional. I can only drop my cars off on Saturdays. If I drop it off at 8am, they have always called with a completed repair or called to authorize repair expense before noon. No repairs are done without clear pricing and authorization beforehand. Today, 7/16/22 we brought in my wife’s car for a check engine light. They weren’t sure how soon they could get it in, but would do their best to at least get the code for the issue. Dropped off at 8am. By 10:30 they had called with a diagnosis. We were told the the light was a “minor” vapor leak, that the code would be cleared and nothing major was wrong. The car was not running weird or having problems, but it is basically my wife’s office and issues always need to be addressed sooner rather than later. We were not even charged for the diagnostic reading of the code. Car X on 86th has built trust with me by how they have treated me in the past. I appreciate their professional approach.
07.2022mj
I'm not impressed with CarX. They refused to change the oil in my car unless I got synthetic oil which would have cost me about $120. They said it was the manufacturer's suggested oil and yet when I took it to the car dealership that sells my car they had no problem putting regular oil in it.
07.2022Brittanie
I had a situation with another Car X where they didn’t fix my problem and unwilling to solve my situation. Tyson the some what area manager reached out to me to hear what was going on, I explained my situation to him he was very understanding and completely understood my frustration. He was professional and polite, he offered to right the wrongs another location made and offered to get me in the same day to fix the issue as well as gave me a free oil change as well when I got there. He spoke with me directly after working on my car where the other one I never seen the one who diagnosed my car nor fixed it. He also asked I call to check in after getting fuel and when I did he was available to take my phone call. The problem is now fixed and I was correct on what the problem could have been. I will return to this location and this location only from this point. Services: Auto emissions testing, General repairs & maintenance, Oil change
06.2022