Tonight I experienced less than poor customer service which is completely unacceptable. I am a very easy-going person. I frequent Colt’s often, as it’s the last 24 hour gas station headed North for 30 miles. I was in the middle of a transaction when someone who stated they were an off-the-clock employee named “Denise”, felt the need to intervene. She told the employee checking me out that she could not sell me tobacco without an ID. (No problem, very understandable) and so I pull up a picture of it to satisfy the off-the-clock employee “ Denise” visiting her friend at work and she gets hateful with me. Telling me that’s against the law, to LEAVE and get out! I told her that she was being ridiculous and she told me I needed to leave, that I had an attitude. I never cussed? I was very cordial. I would’ve been perfectly fine if they would’ve kindly declined the sale, but the way “Denise” acted was out of line. I almost believe she was under the influence. I ended up getting my ID and continuing my purchase after she left, the employee who eventually got to check me out told me “Denise” was having a bad day. She had no reason to take it out on me. She told me her name and her managers name. I will be in contact. ~Logan

convenience store gas station