Best bank in Brentwood, California (CA) 2024

I have checking/savings/loan with BOW since 2017. I recently sold my business and I had a few questions regarding check deposit. "Linda" was nice in the beginning but she changed her attitude as soon as she found out that my business account wasn't associated with BOW. Yes, it's my mistake - I got confused and called the wrong branch but hey, I am still your customer! You could've been nice all the way. I wasn't expecting you to answer my questions but you didn't have to be RUDE about it. Also, one time my check got stuck in their ATM machine and all 3 people from that branch gave me conflicting answers. One of em was very rude over the phone. I would say this place doesn't care about their customers period. I've been lazy to move to a different bank but I am determined to do so by today's incident. Be willing to help and listen! ~Whalesta