Best bank in Castro Valley, California (CA) 2024

Very horrible service. I tried to take 8,000 dollars from my bank account today and the woman was asking me questions about how I got that money and why do I have it in my account. She took the money out of my account but wasn’t trying to give it to me. I made a big scene and she returned the money to the bank account. When I check my statement online she had it as a teller cashed check for the withdrawal that I didn’t get and then when they returned it to the account it was under cashed check reversal. I didn’t cash no check I was withdrawing my own money and she was asking me why and how I had that much money. It was a Mexican lady who looked like an assistant manager and an Asian/Indian woman who was the manager that was trying to steal my money. I didn’t even know that they took it out of my account until I stepped out of the bank to withdraw 500 dollars from the machine and I saw that they took my 8,000 that I requested inside but they didn’t give to me. I’ve heard about this bank having those problems like stealing money from customers. This is horrible. ~G