Best trailer rental service in Los Gatos, California (CA) 2024

STAY AWAY! twice using this joke of a rental location. Both times they call at the time of pick up to notify us the truck isnt available for pick up. The second time we drove over 1-1/2 hours to pick up our rental. They called at our rental time and we returned the call when we arrived, mind you 20 minutes late and nobody is even at the location, to be told the truck won't be ready until "around 9" and our pick up time was 8. Oh but she let us know we're "welcome to wait" the 40 minutes outside in the car with our 9 month old baby. So glad incredibly unprofessional. She put the blame on people returning trucks late, here's a thought. Maybe don't rent out the truck for so early if you can't have it ready that early. Someone finally showed up at 9:15 to prepare the truck that was returned last night, it was not currently on the way as they said an hour previously. Looks like someone just couldn't wake up this morning to be here to give us the vehicle. ~norine