Best financial planner in Marina del Rey, California (CA) 2024

For the millions of dollars BofA wasted on remodeling this place into a giant useless space, they could have hired at least ONE person with enough brains to engage in banking. I went to this branch FOUR TIMES to get a simple account change done and every time, I was greeted by 4 or 5 useless employees who are nothing but brainless greeters. They are good at giving you the run around and passing the buck. I was told to make an appointment even though 5 to 7 employees were sitting around doing absolutely nothing! I came back for my appointment and was told that it was canceled and I had to make another appointment. When I came back the third time, the indignant woman who calls herself the branch manager, yet knows nothing of banking, rudely told me that I was late and yes, I was 15 minutes late because of MDR traffic, but a civilized attitude could have been more helpful. Since they literally employ too many employees who don't know Jack, they have now cut down their hours to 10 to 4! This branch is useless and BofA would be better off completely closing it down so that the unsuspecting public would not be duped into thinking their useless employees can do anything to help them! ~Reuben