Best bank in Rancho Mirage, California (CA) 2024

Extremely unprofessional and downright flaky. Can’t be bothered to reschedule appointments when they are unavailable and make customers feel that it’s their fault when they show up for an appointment. While I get bankers are people too, and emergencies can happen, the least you can do as a branch manager or assistant branch manager is ensure any/all impacted appointments are managed and rescheduled. This is not the first occurrence of this kind of flakiness at this branch - nor do I think it will be the last. ~Steve

I always thought this bank was okay, but honestly the head bank teller is so rude. She gives you attitude if you aren’t the banks client… I come here monthly and this is the first time she ever helped me and I hope it’s the last one. But the other ladies are very nice minus whoever this lady is (head teller manager?) ~Carolina