I wanted to do my labs today and because appointments were not available I decided to walk in and wait for my turn. I was asked to wait in my car (understandable due to Covid) and I was told by a gentlemen working there I’m gonna be called, but he said the waiting time is unknown at this point and it could take even a few hours. Well, I did as instructed, but I never got a call or text or anything. And sadly I have to say the person who talked to me, sent me to my car and requested my phone number wasn’t pleasant in any way whatsoever. He was short with me, sounded annoyed with my presence there and was just unfriendly. Labs are very expensive and it would be nice to have a better customer service especially because most of your patients are not feeling well as it is. I’m very disappointed with quest diagnostics at this location. ~Ewa

Marcela was amazing, she gave me the best experience and the best part that Verizon has to offer. This store is spectacular and Ali was very helpful as well. They will take of you from beginning to end. They genuinely care about you and will take care of you. Thank you Marcela! h tram ~Norman

Went there for hand towels for my small bathroom. I had just finished a small renovation of it. Looks great. They had so many items but not any hand towels in the colors I was looking for. But this is a really nice Burlington store. ~Pamela

I have banked with B of A for over 30 years and I am suppose to be a Premier Platinum customer with separate line and phone support line. No more lines, no in-person customer support, you actually wait longer and they try to push you to an ATM or go online all the time. What ever happened to support and service. During COVID, bofa web site says they are open and you arrive and it is closed often. ~Tony

One of my favorite stores in the Shops at Rossmoor. I love to cook, so the selection of pots, pans, and accessories always get a look from me. I often find deals on Lodge cast iron cookware, and exotic spices. I am forever looking for a Carmencita BBQ Family rub that we got here that makes an amazing trip tip. Parking lot is busy but if you park on the side behind PetSmart you can stress less. ~Michael

Came in because my tire was steadily losing air. Sure enough, after inspection from John (a mechanic here), there was half a screw in my tire. Which he fixed in a matter of minutes. Both gentlemen that assisted me were courteous and professional not to mention military friendly. Will definitely be back here if I’m in town again. ~Luis

CALL FIRST BEFORE VISITING - THEY MAY BE CLOSED. My wife and I are in town from out of state, drove an hour specifically to see this store, were well within the hours of operation listed, and upon arrival we saw that the store was closed. Looks like a great store from the pictures, but that is all we go to see. ~Vince