Horrible!!! I ordered a shoe in this store for my wedding. The lady said i can pick that up the next day, it wasn’t there of course next day but 2 days later. They were different height, I couldn’t even walk in them. I took it back they said they order another one. I’ll have it in 2 days... I was waiting 5 days and i got 2 left shoes!!!! Next day, in the morning I had to go back again and try to find one normal pair of shoes!!! So much time i spent with this procedure, so much stress because my dress was made for that shoes so I needed that. They don’t even know what they’re doing! My 2. pair of shoes came from New York and they sent 2 lefties!! Still can’t believe how many times I had to call them and go to the store! Last time I was there the lady said they will call me or send me e-mail or just say something! Nothing happened! I’m so disappointed! I’ll never buy Steve Madden again or anybody who knows me!!!! 8 days nightmare before my wedding!!!! ~G
shoe store