It's one thing trying to deal with a merchant you can't do what you would like. It's entirely different when you encounter Merchant who just doesn't want to do anything! All Verizon stores are not the same, some are really really good. This one, however, falls into the miserable category. Seems like the overly large guy at the front door just didn't want to mess around with changing a SIM card on an old telephone. He had every possible excuse in the book and some that I haven't even heard of! Needless to say, he threw us out of his store. Unfortunate but, we just went to a different Verizon store and met up with some pretty good people and they solved our problem. We'll write this one off of our list of places not to go again. ~Tom
cell phone store
telephone company