Best cell phone store in Lutz, Florida (FL) 2024

We have been customers for over 15 yeArs. (Even before when we were customers with Singular) My husband, daughter and I are in a family plan We went in to see different options to upgrade (which you would think would make the sales person happy). The gentleman we got was rude, didn’t explain the plans and got on my daughters case for being the user with most data usage - which was none of his business. And even if it was of his concern, we are the ones who pay the bill. As a family plan we did not go over our usage. Even with his belittling attitude we presses him for more options which he just got a flier out and handed it to us. It was such bad service and belittling experience that we went over to TMobile and upgraded to everything we were looking for. This was a difficult decision as we are loyal and my husband had a 25 % discount because of the company he works for. We lost the 25 percent with AT&T but are so happy with the options and flexibility we got with T mobile. You would think AT&T would train their employees to provide better customer service. ~robyn