Best mortgage lender in Brookfield, Illinois (IL) 2024

Left this bank today. I've been here a short time and every time I'm there I'm generally treated with respect. The only exception is when I opened my account. The girl Nina Lopez that I dealt with made me feel that I was more of an inconvenience than a customer. After that experience most of my other transactions were with tellers who were all extremely pleasant. On two occasions when I went in, Nina was behind the teller stand and both times she was complaining about customers and how she couldn't wait to go out and drink. Finally, today I came in to change some information on my account and when the woman at the front (Sue) called Nina from the desk to let her know a customer (me) needed help with an account, I saw as she rolled her eyes and shook her head. Again, like I was an inconvenience. Instead of updating my account I chose to close it. I really enjoy many of the employees at the bank, it's sad that one apple can spoil the batch. :/ ~Danny