Best optometrist in Greenwood, Indiana (IN) 2024

I have been going to LensCrafters in Greenwood for many years. Dr. Daniel Wendorff is awesome but I will no longer be getting my prescription filled there. Originally, when I started going there I had no issues with the quality of the lens. However about 4 years ago I noticed a huge problem. The lens in my glasses within a week or two had scratches over the entire lens. At first the sales person was not going to do anything about it because I had not purchased any insurance. I am very careful about my glasses and always take great care of them. I know they probably hear this all the time so, I brought in my previous 2 glasses I purchased to show that there were no scratches on them. The one pair of glasses I had for five year! There was no way that the scratches were done by me. He agreed and sent them back for the person who makes the lens and he agreed that something was defective. He replaced it free of charge but said that he would not do anything else if something happened to them. The glasses after a couple months began getting minor scratches on the lens. When I went to get my new pair I purchased the insurance because I was afraid I may have issues. This pair after a couple months had a few scratches on them, were constantly smudgy and needing cleaned. I went in and had the lens replaced which cost me $20.00 dollars. I thought the insurance paid for the replacement but apparently not! Again these lens have scratches...They are still smudgy. I am so frustrated and upset about the quality of the lens. I don't know if you have changed something with the lens but I did read some other complaints about the quality of the lens. People were reporting lens being smudgy and scratches. I will not be going back and plan on taking my business elsewhere. ~Carie