Best bank in Abingdon, Maryland (MD) 2024

But far the worst bank and worst branch I have ever experienced in my life. Howard bank was bought out by first national bank. First national bank deactivated my bank card with absolutely no notification or warning. They didn’t mail new bank cards out until 3 days prior to the cards being deactivated. I ended up stranded at a restaurant for two hours because my payment was declined waiting for someone to come meet me with money to pay for me and my sons meal. The new card never came 60 days later and two temporary cards later I finally received my new bank card. To say that the abingdon location is understaffed would be an understatement. I wait a minimum of 25 mins each time just to cash one check. People in the drive thru wait for 20+ mins with no communication , no “please hold we will be right with you “ and finally pull away and leave in frustration. All the while the lady in the back office is no where to be seen to support her staff. Refusing to give the teller more money in her drawer as she is clearly running out of cash and counting out 10’s to everyone because she is “busy”. As my turn approached today a gentleman claimed he was shorted $20 out of $1000. Instead of getting back in line he proceeded to get in front of me. I told him he needed to wait and get back in line. As he proceeded to yell at me the bank telller told me she wouldn’t help me and would help him instead. She ran his money through the cash counter and low and behold it was accurate. She had me stand there for another 5+ minutes as this gentleman counted out every 20 until he got to 1000 before she would take my check. I will with out a doubt be transferring my money to another bank. ~Tiffany