Best credit union in Fall River, Massachusetts (MA) 2024

I have been a Notre Dame member for many years. I used to love them as it was a very warm small town feel and I very much valued the way the credit union operated in making you feel like a person rather than a number. We personally used to work with Ann Marie when it came to personal loans and she was AMAZING! so personable so professional and really knew what she was doing. Sadly she has since retired and the feeling is just not the same. The new head of the loan department is ok but she does NOT return messages and is very difficult to communicate with. She has also given me wrong information in the past. I also believe there is a new assistant manager and to be frank I just don't like how he operates. It feels like he came from a big corporation and he doesn't seem to have the small town credit union feel at all. He's just not representative of what I loved about this credit union for the longest time. I'm sad to say it's just not the same at Notre Dame and once the fees go up there really won't be anything keeping me here anymore. I had a loyalty to this credit union because of the people it employed but I can't say I do anymore. It's very sad. They were once a place I had much respect for in the way that they operated but it feels very much that they are going the same route as a bank now. It's just not the same. Lastly the website seems to have a lot of issues these days. Only works about 75% of the time. When there is an issue it's not usually fixed very quickly as I believe their provider is in Texas? Or so one of the employees told me. Not very convenient when my primary account is here. ~Baby