Best furnace repair service in Lowell, Massachusetts (MA) 2024

Boiler w/ indirect hot H2O tank went into error mode on a Saturday. All the Techs were out on jobs, so the owner jumped in the truck. Quickly diagnosed the problem & started looking for parts. No availability anywhere. Came up with a temporary fix to get us through the weekend & promised to call me Monday morning. Come Monday they called as promised & still couldn’t get the part from distributors all the way to the West Coast. Again promised to keep me updated. About 5 pm they call to tell me they found the part & will be there in the morning. 👍👍 I learned later from the Tech that they called every plumber within 100+ miles (N-S-E-W). The owner sent an employee down (160 miles RT) to personally pick up the part & drive back that night. AMAZING TEAM!!! ~BJC