I checked the website for my local store in Everett, WA, looking for specific items from a bridal registry. The site said they were all in stock & and gave the aisle numbers. All but one item was in stock. I returned home to order the item to pick up from the next closest store, Lynnwood, WA. It said it had 2 in stock and would be ready for pickup the following day. However, I was greeted with an email the next morning stating they were out if stock, but I could drive 25 miles to pick it up from a different store. I tried calling customer service, 4 times. Each time I listened to the phone ring for at least 5 minutes, then was disconnected. I then tried HR, hoping to speak to someone, anyone. Again I was greeted with 5+ minutes of ringing only to be disconnected. I finally called the district office. Guess what the automated answering robot said; is this in regard to order number xxxxxxxx? (My original order number) We are currently PROCESSING it. The gentleman I eventually spoke with did process & ship the item to my home, only after trying to convince me to drive an hour to the Factoria store that has it in stock. I suggested, half jesting, having an employee drive the item I need to the Lynnwood or Everett store. But it won't arrive for a week, which is only a one day cushion for my deadnline.There is a reason o I wanted to pick it up in store. I ~Shara
clothing store