Best tool rental service in Holly, Michigan (MI) 2024

This store Has great staff, MR Travor and Mr Will are there most mornings when I stop in, They always maintain a clean store appearance, professional easy going attitudes that encourage repeat business from me since i feel like part of the AutoZone family when I see them. They get 5 stars. Mr Ben as well is quiet professional. My Dog is always ready for another trip here since the customers and employees are so nice to him. Duralast Is my go to Brand for Batteries and tools. I have a socket set Ive had for almost 2 years and Its been great as well as many of my other duralast purchases. MR Barry Gamel the Store Manager how ever as of Dec14 2021 was embarassing to say the least. He failed to direct Mr Ben through a proper Duralast tool replacement and then lied to me about His Identity claiming to be Mr Will (another employee). I had to be informed by Mr Ben that Mr Barry was in fact not Mr will. My suprise when I went in this morning to ask for the store manager to be informed he was the gentlemen I was there to talk about.... This man gets a 1 star from me. That wasnt poor customer service, that was unqualified management material litterally trying to sabotage his employee when he knew i was going to try to give feedback about my experience. I wouldnt work for a man who tries to throw me under the proverbial bus. Mr Anston Banister the District Manager is also Quiet professional. ~Dakota