On 8/12/22 I went to Goodyear/Safelite in Pontiac, Michigan. The vehicle was left overnight for a window repair and the next day I went to pick it up. I paid and realized the shop had an accident in my truck, didn't tell me about it, then lied and said they had no idea. It's clear from the location of the damage this wasn't another vehicle that caused it. The manager "put a claim in with their garage insurance". That afternoon I left after assurance that I'd be taken care of. Being a Friday, I didn't expect any response until Monday. Upon arriving home, I realized the door on the passenger side (the same door in which the window that had been repaired) did not open from the inside. Goodyear corporate said they'd look into it, but could do nothing more. After many calls and returns to the location, it's been almost six weeks without my vehicle, I've been paying friends for rides to get back and forth to work due to the negligence of this Goodyear Repair Shop. Highly not recommended. ~Adam
tire shop
auto repair shop