auto body shop
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Service King Collision Pontiac North in Pontiac (490 S Telegraph Rd, MI 48341)
About:
At Service King, we proudly deliver the industry's best-in-class collision repair service at more than 300 locations nationwide. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, Service King is proud to be the collision repair provider of choice for leading insurance carriers across the U.S. Our team backs every repair with a written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting our nation's military veterans and training the next generation of skilled auto body technicians.
Service King Collision Pontiac North is located in Pontiac (Michigan state) on the street of 490 S Telegraph Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1248-338-6000. You can get more information from their website: http://www.serviceking.com/locations/service-king-pontiac-north. The coordinates that you can use in navigation applications to get to find Service King Collision Pontiac North quickly are 42.621268, -83.323490. Scroll down to find out opening hours, reviews and other important information about Service King Collision Pontiac North.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Chuck
Fair pricing, great communication, especially like the updates via text. And the car was done earlier than expected. This was the second time I had used them and it’s about to be the third with a different car. Can’t go wrong with Dan and the guys! Service: Body & Trim
07.2022Sharie
I was involved in a hit and run so my vehicle needed some body work. When I contacted my insurance company, they referred me to Service King. When I called to schedule my appointment, they were very professional and got me in quickly. The service beyond that was wonderful also. I was informed of the progress of my work at each step and assured that I'd receive my vehicle as promised and I did. Don was informative, he encouraged questions and provided very helpful aftercare tips. I would highly recommend this location because of the way they take care of their customers. Services: Body & Trim, Painting
10.2021Cassandra
Took my truck to them after hitting a deer. Was able to use the automated service after hours to set up a drop off the following morning. Had my truck back the following week. Was updated with texts throughout the week. Easy process, quick turnaround, quality work.
10.2021Lynda
Absolutely a great repair job done by Service King! Everyone there was super friendly. Repair staff very knowledgeable. They did an amazing job fixing my truck. They even set up my rental for me. I highly recommend Service King for repairs to your vehicle.
10.2020Greenfield
Service King North at 490 S. Telegraph (don’t confuse it with the south location down the street) has the BEST customer service hands down! They care about their customers and stand behind their work. The Manager, Ryan, is an ethical person. He gave me an honest evaluation and the work was done well. Sarah at the front desk is very friendly and polite and makes it easy to set up an appointment at a convenient time.
10.2020Andrew
DO NOT BRING YOUR TESLA HERE. Had an accident last week. Service King is one of the only options in Michigan on Tesla's website for collision repair. I call Service King and even though they have 5+ locations in MI that are listed as "Tesla Approved Body Shops" only one location can actually repair "structural damage". All of the other locations in MI can only do body work on Tesla's according to Service King's customer service. This was frustrating but not a big deal since the Pontiac North location could do this type of repair. The customer service rep called the Pontiac North location to set up an appointment for me and they told her they were "too busy and would not take any more Tesla's and to call someone else." They were unwilling to even speak to me about the kind of repair I needed and completely wrote me off. The least they could have done was spoken to me and referred me somewhere else. Tesla should revoke Service King's certification as an approved body shop since apparently most of their locations can't even do structural repairs and the one location that can is so busy they won't even talk to Tesla owners. If you're too busy then why don't you take your name off Tesla's website so they can certify another body shop to do the work you're refusing to do? Service King may be fine for other types of vehicles but they don't care about Tesla drivers whatsoever and the difficult situation we're already in trying to get our vehicles serviced in MI. Take your Tesla to Koenes Auto Body in Grand Rapids. I've received excellent service from them and they seem like they actually want to work on Tesla's. You've been warned!
10.2019Chris
Excellent service and work on my Chevy HHR. Friendly staff explained all the details and helped me understand the insurance claim. Colin was very good about telling me about the repair work. Perfect experience. I will recommend and refer them.
10.2019Danielle
Today I picked up my car for the second time from Service King. This was my second accident that Service king handled. They always are friendly, understanding, and my daughter likes it there too. Each time they have done the work and responded to my insurance company with needed info quickly. And they cleaned up the inside of my car for me! I don't want to HAVE to see them ever again but, if the services are needed in the future, I'll go straight to them.
10.2018Leasa
These guys are great. I called and told them my situation with my vehicle that was rusted out on the bottom. They didn't try to push me into fixing the problem but showed me all angles of the situation if I should decide to get it fixed. Very honest people and willing to do what was best for me in my situation and budget. I called and set up an appointment and they didn't have me sit there for much time before they gave me immediate attention. I would recommend this facility to anyone who would like to be treated with respect, honesty and in a timely matter.
10.2017Mecanix
My experience with Autometric has been a trip. Ever since they became Service king. Their service performance has just been terrible. And unfortunately, they have caused me a lot of stress in the time I had to patiently wait months to get my car back from them. When I received my car back, its was in terrible condition, they put one of the damaged wheels back on the car, they damaged one of my brake calipers, my car was dusty and dirty. They missed a bent wheel hub assembly(which was extremely loud and squeaking) the car was pulling to the left, the alignment was poorly done. They even tried Lying to me trying to make me believe the tires were causing the pull. I CANNOT BELIEVE THEY LET THE VEHICLE GO TO THE CUSTOMER IN SUCH TERRIBLE CONDITION!!! They paid for the caliper damage. But nothing else They even took months to find the right color wheels for my vehicle.. granted all wheels got replaced because I called the Ford parts manager directly. But they refused to repair the car and have the alignment redone. So I had to repair my own car after I paid them and they touched it. I am appalled on their performance. I wouldn't waste anymore time with these guys. They actually are very nice guys, just don't know how to do their jobs efficiently and effectively
10.2017