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Gerber Collision & Glass in Ann Arbor (3345 Washtenaw Ave, MI 48104)
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Gerber Collision & Glass Ann Arbor - 3345 Washtenaw Ave repair center offers quality collision auto body repair services backed by our industry leading National Lifetime Guarantee for as long as you own your vehicle. We repair all makes and models and provide free written repair estimates. Contact our Ann Arbor auto body shop for all of your collision repair requirements.
Gerber Collision & Glass is located in Ann Arbor (Michigan state) on the street of 3345 Washtenaw Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1734-971-2500. You can get more information from their website: https://www.gerbercollision.com/locations/ann-arbor-mi?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=MI&utm_content=Ann-Arbor. The coordinates that you can use in navigation applications to get to find Gerber Collision & Glass quickly are 42.256594, -83.693139. Scroll down to find out opening hours, reviews and other important information about Gerber Collision & Glass.
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- Appointments recommended
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- Toilets
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- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Brittany
Great communication! Flawless work! Tammy at the front desk is very sweet and accommodating. This is my 2nd visit and I’m sure won’t be my last!!! Thank you Gerber Team!! Services: Painting, Auto glass repair, Body & Trim
09.2022JYP
Take your vehicle somewhere else don’t let that repair your vehicle. The paint job they did on my front bumper is terrible it does not match the same paint as my car and after having repair driving about a mile away my vehicle doesn’t even work. I will never pick this company for Service again
05.2022Lana
They are friendly and easy to talk to. Explained everything very well and answered all my questions. They also deal directly with the insurance company. It was easy, smooth and quick working with them.
04.2022Steven
Where to begin? My wife was in an accident on Nov 27th and we had the vehicle towed to Gerber for (right) front end work and a cracked windshield (about 1in.) They didn’t even look at the vehicle until Dec 10th. We had Alex Loveless assigned to our vehicle who just blatantly lied multiple times throughout the process, was never right on his timelines, and obviously doesn’t like returning phone calls. We were supposed to get the vehicle back Jan 3rd, but somebody at the shop ran over and destroyed our key fob resulting in an extra week of service (how a key fob takes a week to replace is beyond me) Let’s fast forward to today Jan 13th, we finally pick up our vehicle only to find that the 1in crack in the windshield wasn’t even addressed and it has stretched to 10+ inches now directly in the drivers line of sight! After calling the infamous Alex AGAIN, he stated that my wife signed off on the windshield being a “prior” issue unrelated to the crash. Funny thing is, we sent pictures of the windshield to Allstate the day of the accident, and we had the vehicle towed to Gerber so nobody was present during Alex’s “inspection” and thus couldn’t have signed anything. Currently waiting for our copy of Alex’s inspection with my wife’s signature which I’m sure we will never see. Alex also told us that we would have to pay 30% of the cost for the new tire which would only be around $30… yeah try $100, only pleasant experience was the women at the front desk who cut the price of the tire. After running over my key fob, taking a month and a half to fix my vehicle, watching the crack they were supposed to fix expand over 10inches while they had the vehicle, you’d think they’d feel slightly at fault and apologetic but nope! Terrible company, terrible employees, if you do go here stay far away from con man Alex Loveless. Services: Painting, Auto glass repair, Body & Trim
02.2022Maurice
Got in a car accident about 2 years ago. My poor Genesis had its driver side door crushed in. Not only did they restore everything like new, while they had my car, they touched up other areas of the vehicle. You know, little scratches and things that happen to the paint job over time that are simply unavoidable. I asked them to change the decal on the rear of my vehicle from the Hyundai "H" to the Wayne to Genesis logo, since mine is a 2015, and they didn't start putting a winged logos on this model front wheel 2016. Gerber slapped me on there for me no problem. I don't recommend getting into a car accident, but if you have a late model baby like I do and she's injured, I recommend taking your vehicle to Gerber, even if they're an hour away!
01.2022robert
I had an unexpected collision with a deer, & USAA recommends these guys. I’m grateful they did. They communicated with me extensively, pulled a favor to get me a rental car, and made me feel comfortable throughout the whole experience. Couldn’t have had a better experience!!!! Services: Painting, Body & Trim
12.2021Rachel
My car was backed into another car while it was at the oil change shop so I was told they would send it to Gerber to get it fixed. I am extremely pleased with the body shops customer service from start to finish. Alex was our guy and he was very detailed in explaining what would be done. A third party insurance was taking care of my bill but Gerber called enterprise for me and brought the rental right to their shop, even turned on cartoons for my kids while we waited. The body work was done when they said it would be and they gave me plenty of updates along the way. I was also able to drop off the rental right at Gerber again when I picked my car up. I hope to not see them again (assuming my car isn’t wrecked!) but if my car needs damage repair, Gerber will be my first call!! Services: Painting, Body & Trim
10.2021Amanda
Let's face it, when your car is in an accident, you are already stressed. The Gerber Collission team took my call, got me an appointment, got me a rental car and fixed my car! What a well run location with professional staff - customer service actually exists here! I've taken my vehicles to this location on more than one occasion and each time, professionalism and customer service are stellar! Services: Painting, Body & Trim
10.2021Audrey
My repair was excellently handled from the first phone call. The staff was incredibly professional and thorough throughout the entire repair process, and worked to get my vehicle back to me quickly. They also handled everything with my insurance company and rental car, making it super easy for me to have the repair work with my schedule. Brian in particular made sure I understood everything with the estimate and repair work, and was super friendly during the whole process. The reception staff was excellent and always on top of things as well. I would definitely recommend Gerber to friends and family. Thank you!
10.2020Leah
This was the first time i had to do any repairs to my car, i was so anxious dealing with the insurance and insurance claims and felt overwhelmed. Gerber made this whole process a breeze, they directly handled the insurance company, even offered to set up the rental car reservation with enterprise, it only took a week to fix my front bumper and they updated me throughout the whole process. Everything looks great, they did a high quality job! They did such a great job, but i hope i never have to return again! 😉
10.2019